Administrative Program Specialist B

Come join our dynamic team where we change lives!

One of ten districts across Louisiana MHSD was created by the state legislature in 2003 to oversee the delivery of publicly funded community-based mental health addictive disorders and developmental disabilities services to our area. MHSD serves adults children and families of Orleans Plaquemines and St. Bernard particular we serve residents who are uninsured or Medicaid eligible/covered individuals suffering from mental illness individuals suffering from addiction and individuals who have developmental and/or intellectual disabilities.

• Accepting Direction: The ability to be open and willing to follow guidance or instructions.
• Following Policies and Procedures: The ability to follow reinforce adapt or develop policies and procedures to maintain compliance with federal and state legal requirements State Civil Service rules and organizational policies.
• Making Accurate Judgments:The ability to assess options weigh risks and make sound decisions using available information and logical reasoning.

• Acting with Ethics and Integrity: The ability to make choices that reflect ethical standards integrity and honesty regardless of circumstances or personal benefit.
• Communicating Effectively: The ability to convey information ideas and emotions using structured communication methods that promote understanding and engagement.
• Leveraging Technology: The ability to use digital tools systems and emerging technologies to improve efficiency and effectiveness.
• Solving Problems:The ability to identify root causes analyze relevant data and apply practical or innovative solutions to challenges.
• Thinking Critically: The ability to analyze information objectively identify connections across sources and form logical well-supported conclusions.
• Thinking Strategically: The ability to anticipate trends understand context and align actions with long-term priorities.
• Using Data: The ability to collect analyze and use data to generate insights and inform decisions.

The official job specifications for this role as defined by the State Civil Service can be found here.

Job Duties:
Some key duties as an Administrative Program Specialist-B are:

ECR/EHR Management

• Performs configuration setup and maintenance of modules functions and components of the ECR/EHR system.

• Develops end-user training plans for implementation by QDM staff.

• Develops policies and procedures for use and support of the EHR/ECR system.

Quality Improvement and Contract Monitoring

• Collaborates on the design of the ECR/EHR and Telemedicine infrastructure required to support agency performance and quality improvement.

• Prepare and analyze monthly reports on wait times to support MHSD planning recommendations

• Evaluates MHSD contracts based on established quality standards and makes recommendations for improvement.
  
  

Position-Specific Details:
Appointment Type: Probational Promotional or Job Appointment
Compensation:The salary offered will be determined based on qualifications and experience.

Note regarding the advertised pay range: The advertised maximum amount listed is the maximum salary a person can make while in this title/level over their career and not the maximum amount we are allowed to pay a new hire.

How To Apply:

No Civil Service Test scoreis required in order to be considered for this vacancy.

To apply for this vacancy click on the Apply link above and complete an electronic application which can be used for this vacancy as well as future job opportunities. Applicants are responsible for checking the status of their application to determine where they are in the recruitment process. Further status message information is located under the information section of the Current Job Opportunities page.

Information to support your eligibility for this job title must be included in this application (i.e. relevant detailed experience/education). Resumes will notbe accepted in lieu of completed education and experience sections on your application. Applications may be rejected if incomplete.

Contact Information:

For further information about this vacancy contact:

Tanisha Alexander

MHSD Human Resources Business Partner

Louisiana is a State As a Model Employer (SAME) that supports the recruitment hiring and retention of individuals with disabilities.