Security Indient Specialist
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Job Location:
Monthly Salary:
Posted on:
14 hours ago
Vacancies:
1 Vacancy
Job Summary
Position Description:
Title: Security Incident Specialist
Shift: 7AM to 3PM IST
Location: Bangalore
Mode of Work: Hybrid
Experience: Minimum 3 years of experience in Security Incident Management
POSITION DESCRIPTION
The Incident Management is member of the CGI Global Security Operations Center Security Operations team.
As an Incident Manager you are part of a dynamic team that works to ensure efficient and timely coordination of security events. The Incident Manager is responsible for the assignment follow up and closure of security incidents assigned to the GSOC. This position offers flexible work hours experience with multiple industry leading security tools and exposure to CGI upper management. The Incident Manager demonstrates an in-depth understanding of Incident addition this position requires the ability to communicate in both verbal and written forms technical information in a non-technical manner.
POSITION RESPONSIBILITIES
Key Responsibilities
The following are the key responsibilities related to this role:
.Triage security incidents assigned to GSOC
.Review and reassign security incidents requiring action from technical teams external to GSOC
.Manage unresolved severity 1 2 and 3 security events and incidents in a timely manner until resolution
.Provide regular updates to Global Security team and business management
.Coordinate technical conference calls to facilitate resolution of security incidents
.Monitor actions to investigate and remediate security incidents in systems and services
.Assist with and coordinate the implementation of agreed upon remedies and preventative measures
.Accurately document overall progress and resolution of security incidents
.Identify gaps and propose improvements on day to day security incident handling processes
QUALIFICATIONS TO BE SUCCESSFUL IN THIS ROLE
Experience
The candidate should have expertise and experience (3 years) in at least two of the following areas:
.Incident Management
.Security Incident Management
.Experience with Remedy ticketing systems
.Knowledge of IT Service Management with specific emphasis on Incident Management
.5 to 7 years of experience in an IT or Security support environment (SOC helpdesk network/server administrator etc.)
Education:
.Any IT or Cyber Security degree is an asset
Certifications:
.ITIL Certified is an asset
.EC-Council Certified Incident Handler certification is an asset
.SANS Certified Incident Handler (GCIH) certification is an asset
Skills:
.Excellent English communication skills both written and oral. French is an asset.
.Strong leadership skills along with strong analytical skills
.Strong Organizational skills
.Attention to detail
.Ability to operate with minimal supervision including the capability to prioritize incidents
.Availability to work flexible hours during the day (between 7 am and 6 pm)
.Availability to participate in on-call rotation
.Ability to convey complex topics in a clear non-technical manner
.Comfortable speaking with senior management
This role can be located in a CGI office in following locations: India Philippines Europe Canada
Skills:
- Incident Management
- IT Service Management
- Security Operations Center
What you can expect from us:
Together as owners lets turn meaningful insights into action.
Life at CGI is rooted in ownership teamwork respect and belonging. Here youll reach your full potential because
You are invited to be an owner from day 1 as we work together to bring our Dream to life. Thats why we call ourselves CGI Partners rather than employees. We benefit from our collective success and actively shape our companys strategy and direction.
Your work creates value. Youll develop innovative solutions and build relationships with teammates and clients while accessing global capabilities to scale your ideas embrace new opportunities and benefit from expansive industry and technology expertise.
Youll shape your career by joining a company built to grow and last. Youll be supported by leaders who care about your health and well-being and provide you with opportunities to deepen your skills and broaden your horizons.
Come join our teamone of the largest IT and business consulting services firms in the world.
Required Experience:
IC
Key Skills
- CCTV
- Low Voltage
- Network Management
- IDS
- Computer Networking
- Field Service
- ICD Coding
- Military Experience
- Security
- Security System Experience
- Information Security
- Troubleshooting
About Company
The COMPANY is one of the few end-to-end consulting firms with the scale, reach, capabilities and commitment to meet clients’ enterprise digital transformation needs. Our 77,500 consultants and professionals work side-by-side with clients in 10 industries across more than 400 location ... View more
