Associate Travel Agent (In-Store Sales)

Bring Your Sales Expertise to an Exciting Career in Travel!

Do you love exploring new places and sharing your experiences At AAA Club Alliance were looking for enthusiastic sales-driven individuals who want to help others create unforgettable travel experiences. Whether youre a seasoned travel professional or just starting your journey if you excel in sales and customer service have a passion for learning and embrace new technology this role is for you!

For over 100 years weve been the go-to travel experts as weve continued to evolve to meet the needs of modern travelers. Join a dynamic sales team known for providing world-class service while you make our clients travel dreams come true.

What Youll Do as a AAA Travel Advisor

• Craft unforgettable domestic and international travel experiences-cruises land tours flights hotels and more.
• Use your personal travel experiences to inspire and guide clients.
• Build long-term relationships turning first-time clients into loyal travelers.
• Leverage AAAs established travel strategy to maximize success and achieve your sales goals.
• Process bookings payments and travel documentation while ensuring compliance with ARC DOT and AAA policies.
• Educate clients on AAA benefits including exclusive travel perks and the AAA-branded credit card.
• Resolve client concerns under management guidance.
• Attend promotional events training and familiarization trips to stay ahead in the industry.

Why AAA Your Career Your Adventure!

• Training & Growth: Whether youre new to the industry or an experienced pro we invest in your success with expert-led training and coaching. This position offers a path for career growth. Through structured training mentorship ongoing learning and required licensure you can advance to a Travel Advisor role. Beyond that we also offer a Senior Travel Advisor level providing continued opportunities for professional development.
• Exclusive Perks: Company-sponsored IATAN cards for travel discounts personal travel opportunities at exclusive rates.
• Paid Educational Trips: Explore destinations firsthand and build your expertise.
• No Sundays: Enjoy a consistent schedule with Sundays off!
• Convenient Hours: MondayFriday 8 AM6 PM and Saturday 8 AM5 PM (37.5-hour work week).

Store Location:11261 Mall Drive North Chesterfield VA 23235

Competitive Pay & Comprehensive Benefits

• Base Salary: The starting base compensation for this position is $16.37 to $25.49/hourly. Actual pay will be adjusted based on experience geographic location and other job-related factors as permitted by law.
• Monthly Incentives: This position is eligible to earn incentive pay with an average payout of $550 - $1500 per month.
• Paid Time Off: 3 weeks accrued in your first year.
• Full Benefits Package: Medical dental vision retirement plans and more.

Minimum Qualifications

• Education: High school diploma or equivalent (Associates degree or travel school graduate preferred).
• Experience:
  • At least 1 year of retail experience required.
  • Minimum of 1 year of experience as a retail/leisure travel agent (or other comparable travel experience) preferred.
• Skills: Excellent communication and customer service skills strong organizational ability proficiency with travel booking systems and web-based applications and working knowledge of geography.
• Certifications: Certified Travel Associate (CTA) designation required within 2 years of hire.
• Satisfactory Background: Satisfactory pre-employment and post-employment screening results including criminal drug and state and/or vendor specific screenings. This may include ability to obtain necessary Membership license (or others) as required to perform the essential functions of the position.

At AAA were passionate about travel exceptional service and career growth. If youre ready to turn your love of adventure into a fulfilling career apply today!

Full time Associatesare offered a comprehensive benefits package that includes:

• Medical Dental and Vision plan options
• Up to 2 weeks Paid parental leave
• 401k plan with company match up to 7%
• 2 weeks of PTO within your first year
• Paid company holidays
• Company provided volunteer opportunities 1 volunteer day per year
• Free AAA Membership
• Continual learning reimbursement up to $5250 per year
• And MORE! Check out our Benefits Pagefor more information

ACA is an equal opportunity employer and complies with all applicable federal state and local employment practices laws. At ACA we are committed to cultivating a welcoming and inclusive workplace of team members with diverse backgrounds and experiences to enable us to meet our goals and support our values while serving our Members and customers. We strive to attract and retain candidates with a passion for their work and we encourage all qualified individuals to apply. It is ACAs policy to employ the best qualified individuals available for all positions. Hiring decisions are based upon ACAs operating needs and applicant qualifications including but not limited to experience skills ability availability cooperation and job performance.

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