Technical Support Specialist

Department Of Administrative And Financial Services

Job Location:

Augusta, ME - USA

Yearly Salary: $ 11857 - 13950

Posted on: 5 hours ago

Vacancies: 1 Vacancy

Job Summary

If you are a current State of Maine employee you must complete your application through the internal application process (Find Jobs Report). Please apply using your PRISM account. If you are on Seasonal Leave and do not have access to PRISM contact your local Human Resources representative for application information.

Office of Information Technology

Opening Date: January 12 2026

Closing Date: January 27 2026

Job Class Code: 0870
Grade:27 Professional/Technical
Salary:$66952.08 - $94077.37*/Annually (*Includes 15% recruitment and retention stipend and eligible for an additional 5% training bonus)
Position Number:

Position Type: Full-Time

Location: Augusta

Telework: Available

DESCRIPTION:

This position will be a senior-level contributor to the Maine IT Oracle Middleware Administration team. This position will involve both technical and supervisory responsibilities in an enterprise-wide Oracle Fusion Middleware and Apache environment both on-premise and in the cloud. Responsibilities include designing implementing and maintaining middleware products with respect to installation configuration security patching performance and the general over-all health and stability of the middleware stack. Work involves but is not limited to the support of middleware stack troubleshooting of anomalies deployment and configurations of new applications integration of enterprise-wide solutions like Active Directory SSL cert lifecycle support and coding to automate tasks. Middleware team typically supports individual applications development teams providing consultative and technical support services for enterprise-wide Oracle Middleware components as per department standards and industrys best practices. Work is performed under limited supervision and includes after hours and weekend support.

MaineIT is seeking a highly talented individual who will represent our C.A.R.E. values in all that they do. At MaineIT we:

Practice Customer-focus ensuring that our customers are heard and their needs are met.
Hold ourselves to a high level of Accountability by being transparent with our stakeholders.
Maintain an effective level of Responsiveness by providing timely updates in a proactive manner.
Strive to provide Empathy driven people-focused services by applying emotional intelligence skills and behaviors.

REPRESENTATIVETASKS:

Generates and installs vendor system software products and components in large mainframe and networking computers in order to meet data processing requirements.
Maintains and updates major operating and networking systems in order to ensure interface of operational functions and application systems and to identify and correct software problems.
Isolates performs quality assurance testing on and corrects system software problems in order to recover full production status and prevent future failures and malfunctions.
Revises and enhances vendor system software products and packages in order to maximize system efficiency.
Oversees technical support staff programmers and users or other technical personnel in order to provide technical advice and accomplish assigned work.
Manages and optimizes mainframe and networking systems performance and capacity planning efforts in order to ensure system resources meet user demand.
Provides system security in order to safeguard information in system.
Prepares materials and instructs data processing personnel in procedures and methods of computer software and hardware utilization in order to ensure maintenance of standards and develop staff.

KNOWLEDGE SKILLS AND ABILITIES:

Knowledge skills and ability to administer Oracle Fusion Middleware products both on-prem and in OCI.
Skills and ability to write/maintain code to automate tasks. This would include scripts in WLST Python shell.
Skills and ability to support SSL cert life cycle.
Knowledge of Linux OS.
Knowledge of Oracle database.
Knowledge of MS EntraID and AD integration.
Knowledge of complex multi-user network systems.
Knowledge of security backup and DR procedures.
Knowledge of RFC and ticketing systems based on ITSM.

MINIMUM QUALIFICATIONS:

A minimum of 6 years of a combination of related post-secondary education technical certifications or technology related work experience. Related training internship experience etc. may be credited as related experience on a month-per-month basis.

Special preference will be given to individuals who have experience in the following:

2 years of experience with Oracle WebLogic server release 12c or higher

2 years of experience with Linux operating systems

2 years combination experience supporting Oracle SOA OSB OAS/OAC OIA/OPA Oracle Forms & Reports ORDS/APEX OID OEM JEE applications and/or Apache HTTP server.

CONTACT INFORMATION:For more information or questions specific to the position please contact

The selected candidate will be required to pass the required background checks (fingerprinting may be required) as a condition of employment.

This position is not eligible for visa sponsorship or STEM OPT extensions.

Benefits of working for the State of Maine:

No matter where you work across Maine state government you find employees who embody our state mottoDirigo or I leadas they provide essential services to Mainers every day. We believe in supporting our workforces health and wellbeing with a valuable total compensation package including:

Work-Life Balance Rest is essential. Take time for yourself using 13 paid holidays 12 days of sick leave and 3 weeks of vacation leave annually. Vacation leave accrual increases with years of service and overtime-exempt employees receive personal leave.

Health Insurance Coverage The State of Maine pays 85%-100% of employee-only premiums ($11857.68-$13950.24 annual value) depending on salary. Use this chart to find the premium costs for you and your family including the percentage of dependent coverage paid by the State.

Health Insurance Premium Credit Participation decreases employee-only premiums by 5%. Visit the Office of Employee Health and Wellness for more information about program requirements.

Dental Insurance The State of Maine pays 100% of employee-only dental premiums ($365.28 annual value).

Retirement Plan The State of Maine contributes 14.11% of pay to the Maine Public Employees Retirement System (MainePERS) on behalf of the employee.

Gym Membership Reimbursement Improve overall health with regular exercise and receive up to $40 per month to offset this expense.

Health and Dependent Care Flexible Spending Accounts Set aside money pre-tax to help pay for out-of-pocket health care expenses and/or daycare expenses.

Public Service Student Loan Forgiveness The State of Maine is a qualified employer for this federal program. For more information visit the Federal Student Aid office.

Living Resources Program Navigate challenging work and life situations with our employee assistance program.

Parental leave is one of the most important benefits for any working parent. All employees who are welcoming a childincluding fathers and adoptive parentsreceive forty-two (42) consecutive calendar days of fully paid parental leave. Additional unpaid leave may also be available under the Family and Medical Leave Act.

Voluntary Deferred Compensation Save additional pre-tax funds for retirement in a MaineSaves 457(b) account through payroll deductions.

State employees are eligible for an extensive and highly competitive benefits package covering many aspects of wellness. Learn about additional wellness benefits for State employees from the Office of Employee Health and Wellness.

Note: Benefits may vary somewhat according to specific collective bargaining agreements and are prorated for anything less than full-time.

Theres a job and then theres purposeful transformative work. Our aim is to create a workplace where you can learn grow and continuously refine your skills. Applicants demonstrate job requirements in differing ways and we appreciate that many skills and backgrounds can make people successful in this role.

As an Equal Opportunity employer Maine State Government embraces a culture of respect and awareness. We are committed to creating a strong sense of belonging for all team members and our process ensures an inclusive environment to applicants of all backgrounds including diverse race color sex sexual orientation or gender identity physical or mental disability religion age ancestry national origin familial status or genetics.

If youre looking for a great next step and want to feel good about what you do wed love to hear from you. Please note reasonable accommodations are provided to qualified individuals with disabilities upon request.

Thinking about applying

Research shows that people from historically excluded communities tend to apply to jobs only when they check every box in the posting. If youre currently reading this and hesitating to apply for that reason we encourage you to go for it! Let us know how your experience and passion set you apart.

If you require a paper application please download and print one HERE

If you are unable to complete the online application please contact the Human Resources representative listed on the job opening you are interested in applying for. They will work with you for an alternative method of submitting.

Required Experience:

If you are a current State of Maine employee you must complete your application through the internal application process (Find Jobs Report). Please apply using your PRISM account. If you are on Seasonal Leave and do not have access to PRISM contact your local Human Resources representative for appli...