Resource Officer

Southwest Strategies Group is seeking a full-time Resource Manager to support resource planning and staffing coordination across our account creative digital outreach and production teams. This role partners closely with agency leadership project managers and account teams to plan and allocate resources effectively ensuring the right people are assigned to the right work at the right time. The Agency Resource Manager plays a critical role in maintaining team sustainability upholding quality standards and supporting operational efficiency across the agency.

About Southwest Strategies Group

Southwest Strategies Group is focused on building leaders in our industry and community. With more than 130 professionals from diverse backgrounds and experience our team is uniquely positioned to communicate with stakeholders where they are in a way they understand. We approach every project as a trusted partner leveraging decades of expertise to provide custom strategies that help our clients get results.

Position:

Location: This person must be located in San Diego CA. Our offices operate on a hybrid schedule with 3 days onsite in the San Diego office. This role will include early mornings evenings and weekends as required.

Compensation:

The annual base amount for this position is dependent on several factors including the candidates geographic location experience and qualifications. The annual base amount may be adjusted based on market conditions in the location where the employee resides.

A typical annual base range for this role is: $85000 $110000 (actual compensation may vary by location and will follow local regulations).

Essential Functions / Responsibilities

• Manage resource allocation and staffing across all agency teams for new and existing projects including account staff creative and digital
• Provide agencywide visibility into resource capacity and utilization supplying data reporting and recommendations to leadership to support day-to-day resource needs staffing decisions and forward planning
• Own day-to-day resource allocation and traffic management for the creative and digital teams assigning work balancing workloads and adjusting resources as priorities shift
• Assign staff to projects based on skill set availability experience level and project priority
• Maintain and update agencywide staffing plans schedules and utilization forecasts
• Balance short-term project demands with long-term capacity planning and team sustainability
• Track individual and team utilization; identify over- or under-utilization trends and proactively flag risks
• Partner with leadership to address bandwidth constraints staffing gaps or burnout risks
• Serve as the central point of coordination between project managers vertical leads and leadership regarding resourcing needs and priorities
• Facilitate regular resourcing meetings to review priorities timelines conflicts and upcoming work
• Support new business and proposal efforts by providing staffing plans utilization estimates and feasibility assessments
• Own and maintain resourcing data within time tracking systems; ensure accuracy visibility and consistency
• Improve resourcing workflows tools templates and reporting to increase efficiency and transparency
• Support onboarding offboarding and freelance/contractor planning as agency staffing needs evolve
• Other duties as assigned

Critical Skill Set:

• Managing resources across multidisciplinary teams
• Understanding agency workflows and cross-functional dependencies
• Strong organizational skills attention to detail and time management
• Ability to manage competing priorities in a fast-paced environment
• Excellent communication interpersonal and collaboration skills
• Ability to navigate resourcing decisions with diplomacy and sound judgment

• Typically 3 years of resource management project management or operations management experience preferably in an agency or consulting environment
• Bachelors degree or higher in communications public relations marketing business management or a related field
• Project management certification preferred (e.g. PMP IPMA or similar)
• Proficiency with Microsoft Office (Word PowerPoint Excel)
• Experience with project management and resourcing software (e.g. Workamajig Kantata BigTime etc.)
• Familiarity with creative digital and production workflows
• Understanding of agency environment preferred