Senior Sales & Operations Consultant

Cape Town - South Africa

Monthly Salary: Not Disclosed

Posted on: 2 hours ago

Vacancies: 1 Vacancy

Job Summary

Senior Sales & Operations Consultant
Location: Cape Town (CPT)
Salary: R25000 CTC

Overview
An established services business is seeking a Senior Sales & Operations Consultant to manage client bookings from quotation through to successful service delivery. This role requires a highly organised individual who can balance client-facing responsibilities with operational coordination ensuring accuracy service excellence and smooth execution of complex bookings.

Key Responsibilities

Manage end-to-end bookings ensuring all services are accurately captured and executed
Handle telephonic and email booking requests with speed and precision
Prepare and issue quotes within agreed turnaround times
Maintain accurate records of all client communication and bookings
Coordinate with operational teams drivers and guides to ensure seamless delivery
Prepare detailed operational documents with clear instructions for service delivery
Ensure pre-payments are received where applicable
Manage changes to bookings and communicate updates to relevant teams
Participate in a rotating standby roster including after-hours weekends and public holidays

Minimum Requirements

510 years consulting experience within the tourism transport or service industry
Strong verbal and written communication skills in English
High level of computer literacy
Professional telephonic and written communication skills
Valid Code B drivers licence
Own reliable transport

Advantageous

Tertiary qualification in Tourism Operations or a related field
Sales and client service experience
Guiding or on-the-ground operational experience

Key Skills & Attributes

Excellent organisational and time-management skills
Strong attention to detail
Ability to multitask and work accurately under pressure
Client-focused mindset
Strong problem-solving ability
Confident interpersonal and coordination skills

Senior Sales & Operations Consultant Location: Cape Town (CPT) Salary: R25000 CTC Overview An established services business is seeking a Senior Sales & Operations Consultant to manage client bookings from quotation through to successful service delivery. This role requires a highly organised individ...