Administration Officer – Immigration Department
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Job Location:
Cape Town - South Africa
Monthly Salary:
Not Disclosed
Posted on:
4 hours ago
Vacancies:
1 Vacancy
Job Summary
Administration Officer Immigration
Department- Immigration / Mobility Services
Key Responsibilities
Administrative & Case Support
- Provide administrative support within the Immigration Department
- Manage immigration case files both electronic and physical ensuring accuracy and completeness
- Compile organise and quality-check application documentation before submission
- Maintain internal trackers and monitor application timelines and deadlines
Client & Stakeholder Coordination
- Communicate professionally with clients regarding application requirements and status updates
- Coordinate with internal teams and external stakeholders including embassies government departments and third-party service providers
- Respond to routine client and applicant queries and escalate complex matters appropriately
Compliance & Documentation
- Ensure all documentation aligns with immigration legislation regulatory requirements and internal compliance standards
- Support audit readiness through accurate record-keeping and document control
- Assist with follow-ups and confirmations required by authorities
General Office Administration
- Perform general office administration duties as required including filing scanning correspondence and data capture
- Support reporting scheduling and ad-hoc administrative tasks to ensure smooth departmental operations
Minimum Requirements
Education
- Matric / Grade 12 (essential)
- Relevant tertiary qualification in Administration Law Human Resources or a related field (advantageous)
- Previous experience in an immigration visa legal HR or compliance-based administrative role will be advantageous
- Exposure to working with government departments embassies or regulatory authorities is beneficial
Skills & Competencies
- Strong administrative organisational and time-management skills
- High attention to detail and accuracy
- Ability to manage multiple cases and deadlines simultaneously
- Professional written and verbal communication skills
- Strong confidentiality ethics and compliance awareness
- Proficiency in MS Office (Word Excel Outlook)
- Ability to work independently and collaboratively within a team
Key Skills
- Administrative Functions
- office supplies
- Personnel Matters
- Records Management
- Office Procedures
- Space Management
- Daily Operations
- Administrative Policies
- Personnel Management
- Administrative Services
- Interpersonal skills
- Telephone Calls
- Travel Arrangements
- Administrative Procedures
- Word Processing
