Customer Service Agent
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Job Location:
Monthly Salary:
Posted on:
9 hours ago
Vacancies:
1 Vacancy
Job Summary
We are currently looking for a German-speaking Customer Service Agent to join an on-site team based in central Lisbon. This is a full-time opportunity offering a stable Monday-to-Friday schedule and the chance to work in an international customer-focused environment.
Purpose of the Role
You would be joining a global team supporting one of the worlds leading video streaming and e-commerce this role you will be responsible for delivering high-quality customer support and ensuring an excellent customer experience through clear professional and friendly communication.
Key Responsibilities
Provide high-quality customer support in German
Assist customers with inquiries and issue resolution
Maintain clear professional and friendly communication
Uphold high service quality and performance standards
Requirements
German C1 level (high B2 also considered) and English B2
Strong attention to detail and customer-oriented mindset
No prior experience required (up to 12 months of experience welcomed)
Compensation & Benefits
Base salary: 15260 gross/year
Language premium: 235/month
Transportation bonus: 720/year
Performance bonus: 5% of base salary
Meal allowance: 7.63/day (net)
Total estimated annual package: 21000
Additional Benefits
Relocation bonus: 2500 gross (paid with first salary)
Signing bonus: 2500
Full relocation support (NIF/NISS registration finding housing assistance local integration)
Health & Life Insurance (including spouse and children)
Location: Central Lisbon Portugal (On-site)
Schedule: Monday to Friday 9:00 AM 6:00 PM
Contract: 1-year fixed-term (2-month training 30-day probation)
Key Skills
- Corporate
- Lighting
- Marketing & Advertising
- Back Office
