Customer Service Advisor – UK Banking and Financial Services

Lisbon - Portugal

Monthly Salary: Not Disclosed

Posted on: 4 hours ago

Vacancies: 1 Vacancy

Job Summary

Start date: 12 February 2026
Work model: On-site
Schedule: 24/7 rotational shifts

Job description:
As a Customer Service Advisor you will provide high-quality support to customers in the UK banking and financial services sector. This role requires professionalism reliability and the ability to work within strict regulatory guidelines.

Your main responsibilities will be:

Assisting customers with account-related and transactional inquiries
Providing clear and accurate information on banking products and services
Following established procedures and compliance requirements
Using internal systems to manage and resolve customer requests
Maintaining service quality and customer satisfaction standards

What we are looking for:

Advanced English proficiency (C1 or C2)
At least 1 year of experience in Banking Financial Services or Insurance
Exposure to the Irish market is required
Ability to work in a fast-paced 24/7 operational environment

This is a full-time on-site position offering long-term stability.
Eligibility: EU nationality or a valid Portuguese work or residence permit is mandatory.

Start date: 12 February 2026Work model: On-siteSchedule: 24/7 rotational shifts Job description:As a Customer Service Advisor you will provide high-quality support to customers in the UK banking and financial services sector. This role requires professionalism reliability and the ability to work wit...