About the Role:

Grade Level (for internal use):

The Role: The Head of People Solutions EMEA will be accountable for driving the strategy execution and continuous improvement of solutions support across the EMEA region with a focus on automation and technology integration to ensure seamless customer-focused delivery. This role leverages advanced technologies including AI initiatives and automation tools to optimize operations and enhance support for people leaders and team members. Key responsibilities include ensuring regional compliance tracking performance through KPIs and SLAs managing People COE strategy and M&A delivery at the regional level and collaborating cross-functionally to align enterprise goals with business priorities. This position will also provide regional strategic advisory support partnering with leadership to drive workforce and operational alignment. The role plays a critical part in fostering a high-performance culture and delivering exceptional service to all employees.

The Team:

Our People Solutions team is dedicated to innovation and excellence focusing on delivering high-quality solutions and support across regions. We value collaboration inclusivity and continuous learning fostering an environment where team members can thrive and contribute to enterprise initiatives. Through discovery partnership and integrity we focus on regional People Moments that Matter providing comprehensive and responsive support to drive alignment with business goals and empower both employees and people leaders.

Key Responsibilities:

Leadership & Process Optimization: Collaborate with the Global Head of People Solutions and Centers of Excellence (COE) to establish and roll out a comprehensive solutions support framework for the Americas region ensuring alignment with global business goals. Leverage technology including automation and AI to optimize process efficiency and service delivery while driving operational excellence.

Compliance Legal Policy Adherence & Data Integrity: In partnership with key stakeholders such as Legal and Centers of Excellence (COEs) ensure HR practices comply with local labor laws company policies and regional regulations. Oversee the consistency and adherence to HR policies and procedures within the region while maintaining strong data integrity and quality to support decision-making and compliance.

Stakeholder Engagement & Communication: Cultivate strong relationships with regional and global stakeholders ensuring effective communication and alignment of priorities. Provide targeted support on people-related matters including performance management conflict resolution and operational efficiency. Partner with people leaders to drive regional employee engagement resolve workplace issues and offer guidance on HR best practices to support both regional and global organizational success.

Prioritization & Planning: Leverage strong prioritization and planning skills to manage competing priorities and deliver results within established timelines. Align resources to high-impact initiatives that support enterprise and people function goals while ensuring standardization streamlined practices and processes to maintain business continuity and efficiency

KPI & SLA Tracking and Continuous Improvement: Establish and monitor KPIs and SLAs for solution support driving accountability and continuous improvement. Set clear objectives implement accurate tracking and reporting systems and regularly report out progress to ensure alignment with business goals.

Basic Required Qualifications:

• A minimum of 10 years of experience in shared services or solution support with at least 5 years in a leadership role including providing strategic HR guidance and support to leadership teams across the organization.

• Extensive experience with HRIS automation tools AI technologies and other advanced solutions that optimize operations.

• Proven success in leading cross-functional teams influencing stakeholders at all levels and managing relationships with senior leadership.

Additional Preferred Qualifications:

• Proficiency with Workday ServiceNow and Visier is highly desirable.

• Experience in managing HR initiatives for a global company while addressing regional variations and compliance requirements.

• Strong problem-solving adaptability and strategic thinking skills.

Whats In It For You

Our Mission:

Advancing Essential Intelligence.

Our People:

Were more than 35000 strong worldwideso were able to understand nuances while having a broad perspective. Our team is driven by curiosity and a shared belief that Essential Intelligence can help build a more prosperous future for us finding new ways to measure sustainability to analyzing energy transition across the supply chain to building workflow solutions that make it easy to tap into insight and apply it. We are changing the way people see things and empowering them to make an impact on the world we live in. Were committed to a more equitable future and to helping our customers find new sustainable ways of doing business. Join us and help create the critical insights that truly make a difference.

Our Values:
Integrity Discovery Partnership

Throughout our history the worlds leading organizations have relied on us for the Essential Intelligence they need to make confident decisions about the road ahead. We start with a foundation of integrity in all we do bring a spirit of discovery to our work and collaborate in close partnership with each other and our customers to achieve shared goals.

Benefits:

We take care of you so you cantake care of business. We care about our people. Thats why we provide everything youand your careerneed to thrive at S&P Global.

Our benefits include:

• Health & Wellness: Health care coverage designed for the mind and body.

• Flexible Downtime: Generous time off helps keep you energized for your time on.

• Continuous Learning: Access a wealth of resources to grow your career and learn valuable new skills.

• Invest in Your Future: Secure your financial future through competitive pay retirement planning a continuing education program with a company-matched student loan contribution and financial wellness programs.

• Family Friendly Perks: Its not just about you. S&P Global has perks for your partners and little ones too with some best-in class benefits for families.

• Beyond the Basics: From retail discounts to referral incentive awardssmall perks can make a big difference.

For more information on benefits by country visit: Hiring and Opportunity at S&P Global:

At S&P Global we are committed to fostering a connected andengaged workplace where all individuals have access to opportunities based on their skills experience and contributions. Our hiring practices emphasize fairness transparency and merit ensuring that we attract and retain top talent. By valuing different perspectives and promoting a culture of respect and collaboration we drive innovation and power global markets.

Recruitment Fraud Alert:

If you receive an email from a domain or any other regionally based domains it is a scam and should be reported to. S&P Global never requires any candidate to pay money for job applications interviews offer letters pre-employment training or for equipment/delivery of equipment. Stay informed and protect yourself from recruitment fraud by reviewing our guidelines fraudulent domains and how to report suspicious activityhere.

Required Experience:

Director