C001091 Senior Technician CSD Level B4 (NS) FRI 23 Jan
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Job Location:
Monthly Salary:
Posted on:
9 hours ago
Vacancies:
1 Vacancy
Job Summary
Deadline Date: Friday 23 January 2026
Requirement: Senior Technician CSD Level B4
Location: Mons BE
Full Time On-Site: Yes
Time On-Site: 100%
Total Scope of the request (hours): 1733
Required Start Date: 16 February 2026
End Contract Date: 31 December 2026
Required Security Clearance: NATO SECRET
Duties & Role:
- Perform end-user support by providing timely and accurate IT Service Desk services such as incident management problem escalation remote assistance training and end-user guidance on NU. NR and NS network
- Proactively monitor the IT Service Desk incident management system act on incidents and alert relevant second-line support in case of performance degradation or downtime
- Advise ITCS management on corrective action or procurement action required to correct detected weaknesses in system functionality
- Gather comprehensive information about IT Service Desk trouble tickets enabling escalation to correct second-line support area and to facilitate a short time-to-fix period
- Ensure timely provisioning and maintenance of client software ranging from standard office automation software to specialized business applications including custom NATO software Applications
- Perform On-Call level 1 service support either remotely or on site.
- Performs other duties as may be required
Requirements
Skill Knowledge & Experience:
- The candidate must have a currently active NATO SECRET security clearance
- At least 1 year of recent experience related to IT Service Desk functions
- Detailed knowledge and working experience of Microsoft Windows Operating Systems.
- Detailed knowledge and working experience of the Microsoft Office 2010 Enterprise Edition (including Office Communicator 2007/Lync2010)
- Knowledge and working experience of Microsoft Windows Office SharePoint Server 2007/2010 from an end-user perspective
- Good knowledge of network technologies including VPN WiFi networks and mobile data communications (Bluetooth and GPRS/UMTS)
- Service minded attitude with a strong interest in working directly with users
Required Experience:
Senior IC
Key Skills
- Computer Operation
- Computer Skills
- Generator Repair
- Military Experience
- Mechanical Knowledge
- Commercial Driving
- HVAC/R
- Ftp
- Schematics
- Maintenance
- Medical Imaging
- Troubleshooting
About Company
EMW provides lifecycle Systems Engineering and Technical Assistance (SETA), Engineering and Installation (E&I), Operations and Maintenance (O&M), Force Protection Technologies and Contractor Recruitment Services across the fields of Defense, Health Information Technology, Cyber Securi ... View more
