Financial Aid Counselor
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Job Location:
Allendale, MI - USA
Monthly Salary:
$ 45000 - 48000
Posted on:
2 hours ago
Vacancies:
1 Vacancy
Job Summary
Salary & Benefits:$45000-$48000 commensurate with experience
Primary Duties:
Provide excellent customer service to current and prospective students and supporters. This includes having a solid and holistic understanding of all types of grants loans scholarships and work-study. Integral to this position is the ability to effectively communicate complex financial aid topics in an easy and simple explanation to students and supporters.
Responsible for ensuring that the office maintains compliance with federal state and institutional rules and regulations. This includes having the knowledge of all rules regulations and laws governing the federal and state aid programs as well as an understanding of University policies and procedures governing the institutional scholarship and grant programs.
Administer assigned programs and/or functions of the office to assure effective and efficient delivery of service and financial aid resources to students and their supporters includes awarding reviewing and processing financial aid applications and making decisions on all types of financial aid using rules regulations and professional judgement.
Represent the university at various types of outreach events and provide information regarding admissions financial aid scholarships and other services available on campus.
Maintain regular direct student and family counseling duties including in-person and virtual appointments walk-in and phone coverage.
Assist in maintaining written office policies and work procedures for assigned programs/functions.
Work collaboratively with other offices on campus and serve as a liaison for financial aid and serve on committees as needed.
Perform other duties as required/assigned by leadership.
Required Knowledge Skills and Abilities:
Bachelors degree.
Excellent verbal and written communication and customer service skills attention to detail and strong problem-solving skills.
Ability to manage specific programs projects or functions within a team.
Ability to maintain sensitivity understanding and respect for a diverse academic environment.
Cooperative team player and committed to GVSUs vision of inclusion and equity.
A high degree of confidentiality discretion judgment collaboration and the ability to build strong relationships.
Ability to work occasional evenings and weekend hours as needed.
Preferred Knowledge Skills and Abilities:
Two (2) years of experience of related customer service experience.
Higher education experience.
Experience working in financial aid.
Knowledge and experience in using a large database system administrative software imaging and workflow applications.
Working Conditions:Normal office environment. Some travel may be required.
How to Apply:Attach your cover letter and resume. The system will allow you to attach these documents electronically. If you have questions about the position or the posting please contact Rachel Stephens or . If you need technical assistance please contact Human Resources at or .
Please note that successful applicants are responsible for ensuring their eligibility to work in the United States (i.e. a citizen or national of the United States a lawful permanent resident a foreign national authorized to work in the United States without the need of an employer sponsorship) on or before the effective date of appointment.
Application Deadline:Application closes January 28 2026. This posting may be closed at any time at the discretion of the University.
To perform this job successfully an individual must be able to perform each essential duty satisfactorily. Must have the physical stamina to work long hours and/or more than 5 days per week. The requirements listed are representative of the knowledge skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The information contained in this job description is for compliance with the Americans with Disabilities Act as amended by the ADA Amendment Act (2008) Section 504 of the Rehabilitation Act of 1973 and other applicable federal and state laws that prohibit discrimination on the basis of disability. GVSU will provide reasonable accommodations to qualified individuals with disabilities upon TDD Callers: Call Michigan Relay Center at 711 (in State) or 1- (out of State).
Grand Valley State University is an Antidiscrimination/Equal Opportunity Employer which includes providing equal opportunity for protected veterans and individuals with disabilities. University policy extends protections to additional identities.
Key Skills
- Financial Services
- Financial Models
- Account Management
- General Ledger Accounts
- ERP
- Payroll
- External Auditors
- Customer Relationships
- Credit Card
- Financial Statements
- Business Units
- Annual Budget
- Income
- New Clients
- Financial Management
About Company
At Grand Valley State University, we empower learners in their pursuits, professions, and purpose. The university enriches society through excellent teaching, active scholarship, advancement of equity, and public service.
