Associate Product Owner Enterprise LOS (nCino)

Wintrust provides community and commercial banking specialty finance and wealth management services through its 16 bank charters and nine non-bank businesses. Wintrust delivers the sophisticated solutions of a large bank while staying true to the relationship-focused personalized service of our community banking roots. We serve clients in all 50 states with more than 200 branch banking locations in Illinois southwestern Florida northwestern Indiana west Michigan and southern Wisconsin and commercial banking offices in Chicago Denver Milwaukee Grand Rapids Mich. and in key branch banking locations throughout Illinois. Our people are the heart of our business and we are proud to rank consistently as a top place to work. Wintrust is a $66 billion financial institution based in Rosemont Illinois and listed on the NASDAQ Global Select Market under the symbol WTFC.

Why join us

• An award-winning culture! We are rated a Top Workplace by the Chicago Tribune (past 12 years) and Employee Recommended award by the Globe & Mail (past 6 years).

• Competitive pay and discretionary or incentive bonus eligible.

• Comprehensive benefit package including medical dental vision life a 401k plan with a generous company match and tuition reimbursement to name a few

• Promote from within culture.

Why join this team

• We are a high performing collaborative and diverse team focused on transforming the business through engaging work on enterprise-wide product innovation

• You will join a major product implementation that will define the target Lending Experience on a best-in-class Loan Origination Platform for the Enterprise

• Opportunity to work and grow with experienced Product Owners / Managers

• Work across disciplines and departments with opportunities for exposure to and partnership with Executive and Senior Management in leading strategic initiatives

Position Overview

The Associate Product Owner LOS Product will play a key role in evolving the nCino platform as aligned to the Enterprise Lending Strategy.

What Youll Do

• The Associate Product Owner (APO) is the agile team memberprimarily responsible for maximizing the value delivered by the team by ensuring that the team backlog is aligned with customer and stakeholder needs. This team member collaborates with the nCino technical team in IT to communicate the product vision articulate and prioritize the features to be built and ensures the agile team executes the addition the APO will provide subject matter support in a tiered platform support system - initiating prioritizing and tracking defect resolution work as needed.

• The APO will also work in collaboration with peer Product and IT Teams to support the delivery of tightly integrated lending processes from Lead Identification to Customer Onboarding and Administration across the platform.

• As the individual accumulates more experience in this APO role the role will grow professionally in areas/ways such as: engagement with various departments across the organization to analyze existing business and operational procedures prescribing how external / internal needs may be best met through process improvement via nCino features and functions; establishing significant or even end-to-end target user experiences via functional design user story elaboration in JIRA and consulting with internal and external technical partners in feasibility and solution design analysis.

• Product Design and Innovation: Liaise with Business Stakeholders and End Users Enterprise nCino Loan Origination and Salesforce Product Teams Enterprise nCino Loan Origination and Salesforce IT Teams and additional IT partners across Wintrust to elicit and assess functional requirements and consult on platform capability enhancement and expansion.

• Product Requirements Definition: Produce related project documentation to support platform capability enhancement and expansion including: business requirements in the form of JIRA user stories with related current and target state process flows / business architecture diagrams as well as supporting user acceptance test scripts to drive business validation.

• Product Testing and Validation: Execute User Acceptance Testing and report defects back to IT to resolve issues prior to implementation.

• Product Roll-out and Training: Partner with nCino Product Team members and Learning & Development Partners to define custom training content participating in end-user training sessions as the Product SME.

• Product Management and Administration: Assist end users with business administration enhancements production issues and related projects; work with nCino Product Team members to prioritize and align business requests to the Strategic Roadmap and escalations as required for production hot fix.

Qualifications

• 2-3 years of related experience

• Bachelors Degree is preferred

• Willingness to work occasional nights and weekends in support of product releases

• 1 years working in a financial services environment with special emphasis on coordinating business functional requirements and/or project management across cross-functional teams programs or projects

• 1 years of experience with the nCino LOS Platform familiarity on the Salesforce CRM Platform in support of nCino Platform Product Delivery and Management and/or related technical acumen preferred

• 1 years working in agile software delivery

• 1 years working with JIRA or similar agile tool

• nCino and Salesforce Administrator Certification a plus

• Certified Scrum Product Owner (CSPO) Certification a plus

• Adept in Product Management IT Business Operations Change Management processes

Benefits

Medical Insurance Dental Vision Life insurance Accidental death and dismemberment Short-term and long term Disability Insurance Parental Leave Employee Assistance Program (EAP) Traditional and Roth 401(k) with company match Flexible Spending Account (FSA) Employee Stock Purchase Plan at 5% discount Critical Illness Insurance Accident Insurance Transportation and Commuting Benefits Banking Benefits Pet Insurance

Compensation

The estimated salary range for this role is $71000-$92000 along with eligibility to earn an annual bonus. Actual salaries may vary based on several factors such as a candidates qualifications skills and experience.

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From our first day in business Wintrust has been proud to serve a variety of unique communities and people from all walks of life. To build a company that reflects the communities we serve we believe that fostering a unique and inclusive workplace where everyone feels valued and empowered to succeed will support our ongoing success. Wintrust Financial Corporation including community banking and financial services subsidiaries is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race color religion sex age national origin disability veteran status genetic information and other legally protected categories.