Associate Distinguished Engineer Salesforce Solution Architect (Field Service)

New York City, NY - USA

Monthly Salary: Not Disclosed

Posted on: 13 hours ago

Vacancies: 1 Vacancy

Department:

Engineering

Job Summary

We are seeking an experienced Salesforce Solution Architect to design and lead end-to-end Salesforce solutions with a strong focus on Field Service Lightning (FSL) and Revenue Cloud (CPQ Billing and Subscription Management).
The ideal candidate will own solution architecture guide technical teams and ensure scalable secure and business-aligned Salesforce implementations.

Key Responsibilities

Solution Architecture & Design

Own end-to-end Salesforce solution architecture across Field Service and Revenue Cloud
Translate business requirements into scalable Salesforce solutions
Define logical physical and integration architectures
Ensure solutions follow Salesforce best practices performance and security standards
Design multi-cloud solutions involving Sales Service Experience FSL and Revenue Cloud

Field Service Lightning (FSL)

Architect and implement FSL solutions including:
- Work Orders Service Appointments and Assets
- Scheduling & Optimization (Auto-Scheduling Optimization rules)
- Mobile Workforce (Salesforce Field Service Mobile App)
- Inventory Parts & Van Stock Management
- Service Territories Operating Hours and Skill-based routing
Design offline-first mobile solutions and performance optimization
Integrate FSL with ERP inventory and third-party scheduling systems
Ensure best practices for technician productivity and dispatcher efficiency

Revenue Cloud (CPQ & Billing)

Design and lead implementations for:
- Salesforce CPQ (Products Price Rules Product Rules Bundles)
- Contract Lifecycle & Subscription Management
- Usage-based pricing and recurring revenue models
- Salesforce Billing (Invoices Payments Tax Revenue Recognition conceptual)
Architect complex pricing discounting approval workflows and renewals
Integrate CPQ/Billing with ERP Finance and Order Management systems
Ensure compliance with revenue and pricing governance

Integration & Data Architecture

Design and govern integrations using:
- REST/SOAP APIs Platform Events Change Data Capture
- Middleware (MuleSoft Dell Boomi Informatica)
Define data models data migration strategy and master data governance
Ensure data quality scalability and transaction performance

Security Compliance & Governance

Define security model using:
- Profiles Permission Sets Sharing Rules Shield (preferred)
Ensure compliance with enterprise security and regulatory standards
Define environment strategy (Dev QA UAT Prod) and release governance
Participate in architecture review boards and design approvals

Technical Leadership & Delivery

Provide technical leadership to Salesforce Developers and Admins
Review solution designs code and configurations for quality and performance
Mentor teams on Salesforce best practices and design patterns
Collaborate with Project Managers Product Owners and Business Stakeholders
Support UAT deployment planning and production go-live

Stakeholder Engagement

Act as trusted advisor to business and IT leadership
Lead solution workshops design sessions and architecture walkthroughs
Present architecture options trade-offs and recommendations
Support pre-sales estimates and RFP responses when required

Qualifications :

Salesforce Expertise

Deep hands-on experience with:
- Field Service Lightning
- Revenue Cloud (CPQ & Billing)
- Sales Cloud & Service Cloud
Strong understanding of Salesforce data model and limits
Experience with complex orgs and enterprise-scale implementations

Technical Skills

Apex Lightning Web Components (LWC) Flows (design-level expertise)
Integration patterns and asynchronous processing
Experience with DevOps tools: Copado Gearset AutoRABIT
Strong understanding of Salesforce performance tuning and governor limits

Certifications (Preferred)

Salesforce Certified Technical Architect (CTA)

Good to have

Salesforce Certified Field Service Lightning Consultant
Salesforce CPQ Specialist
Salesforce Service Cloud Consultant
Salesforce Integration Architecture Designer / Sharing & Visibility Designer

Preferred Experience

Experience in consulting or system integrator environment

Industry experience in:

Manufacturing
Utilities
Healthcare / Medical Devices
Telecom
Experience with large mobile workforce implementations
Experience integrating Salesforce with ERP systems (SAP Oracle NetSuite)

Additional Information :

Location: New York City

Working Model: Hybrid (2-3 days in-office per week or as per business needs)

Salary Range: $180K Gross - $225K Gross (includes basebonuses) depending on skills and years of experience.

Disclaimer: Nagarro is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. All qualified applicants will be afforded equal employment opportunities without discrimination based on race creed color national origin sex age disability or marital status.

Remote Work :

Employment Type :

Full-time

We are seeking an experienced Salesforce Solution Architect to design and lead end-to-end Salesforce solutions with a strong focus on Field Service Lightning (FSL) and Revenue Cloud (CPQ Billing and Subscription Management).The ideal candidate will own solution architecture guide technical teams and...