Vulnerability Project Manager Arabic and English languages

For us at KAPRES an internal project we are looking for the profile of a Vulnerability Project Manager with Arabic and English language skills.

100% remote work

Location: Morocco or Europe

Job Description:

GENERAL SUMMARY/JOB PURPOSE:
The primary responsibility of the Resource Management Specialist is to manage resourcing for all potential and assigned Professional Services and Education engagements. This position requires that the individual work closely with the Professional Services departments Services Account and Delivery Managers as it relates to resourcing across all work. The Resource Management Specialist must also ensure that project resourcing is managed in order to ensure timely delivery.

ORGANIZATION STRUCTURE:
Reports to: Director of Professional Services Operations
Direct Reports: None

PRINCIPAL ACCOUNTABILITIES:
Collaborate closely with Professional Services and Education teams to centralize
resource management activities
Obtain resources for all Professional Services and Education engagements based on skill
set and calendar availability for work outlined in Statements of Work
Support engagement lifecycle for services from booking to scheduling delivery and
revenue recognition
Manage and resolve resource booking conflicts
Participate in weekly resource meetings with Services Account/Delivery Managers to
identify appropriate resource requirements for each engagement and facilitate
resourcing issues/conflict resolution
Build maintain and communicate resource forecasts based on weekly meetings with
Professional Services leads
Communicate with clients and internal stakeholders to coordinate scheduling for
Professional Services and Education engagements
Monitor day to day project activities and resourcing identifying potential instances of
underutilization and actively work with the Team Leads to address and solve those issues
Manage provision of virtual training courses
Assist with managing and increasing utilization numbers on the Professional Services
team
Assist with managing subcontractor utilization and making business decisions to ensure
work is delivered efficiently and subcontracts are used effectively.
Efficiently work within software applications like Microsoft Office Suite Google Suite
NetSuite Financial Force and Salesforce

OTHER RESPONSIBILITIES:
Identify and manage potential engagements that should be subcontracted to our partners.
Ensure that proper process is followed and engagements are closed out in a timely fashion
May perform other duties and responsibilities that management may deem necessary from
time to time

KNOWLEDGE SKILLS and EXPERIENCE:
2 years resource management or project management experience in software solutions
industry
Bachelors degree is preferred. May substitute experience for education
Proficiency in MS Office applications including Microsoft Excel
Salesforce/Financial Force experience a plus
Assertive conflict-resolution and problem-solving skills
Clear and concise communication in both written and verbal form
Ability to be diplomatic or firm when necessary in order to drive business forward or
obtain results
Highly detail oriented and able to work autonomously
Ability to manage multiple tasks and tight deadlines with confidence and ease
Ability to prioritize and organize workload across multiple groups
RMCP certification preferred

KEY DECISIONS:
Plan and manage backlog for individual engagements
Maintain accurate revenue forecast for assigned customers
Manage their portfolio of engagements from start to finish including formal closure of
engagement

WORKING ENVIRONMENT & CONDITIONS:
Ability to work at a computer for an extended period of time
Globally distributed client organization that operates both in-office and remotely
Participate in training sessions presentations and meetings; sometimes being the presenter
of these trainings