CRM Product Manager eBay Live
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Job Location:
Prague - Czech Republic
Monthly Salary:
Not Disclosed
Posted on:
19 hours ago
Vacancies:
1 Vacancy
Job Summary
At eBay were more than a global ecommerce leader were changing the way the world shops and sells. Our platform empowers millions of buyers and sellers in more than 190 markets around the world. Were committed to pushing boundaries and leaving our mark as we reinvent the future of ecommerce for enthusiasts.
Our customers are our compass authenticity thrives bold ideas are welcome and everyone can bring their unique selves to work every day. Were in this together sustaining the future of our customers our company and our planet.
Join a team of passionate thinkers innovators and dreamers and help us connect people and build communities to create economic opportunity for all.
Role Overview:
In this position you will be responsible for overseeing CRM solutions that enable our global B2C account management and sales teams to operate with maximum efficiency. Your role will involve ensuring that these solutions are seamlessly integrated and optimized to enhance productivity and streamline processes while collaborating with cross-domain partners to understand the changing needs. Your expertise will be instrumental in creating a robust CRM environment that facilitates smooth operations and fosters continuous improvement across our global network.
What You Will Do:
Closely partner with a variety of business partners to understand their specific processes challenges and opportunities.
Collaborate with internal Salesforce product owners to translate business requirements into technical solutions.
Communicate evolving business priorities to the Salesforce counterparts managing risks and issues and raising them to senior leaders for resolution.
Work alongside Salesforce technical teams to validate solutions ensuring they meet business requirements and deliver value.
Coach and facilitate champion users across various teams to improve their success and efficiency in using CRM tools.
Provide ongoing production support responding to user issues and collaborating with technical teams to analyze and resolve reported system issues.
Research new and innovative CRM solutions and technologies to continually enhance our platform capabilities.
Key Skills and Requirements:
7 years of experience working in project or product management roles
Experience with Salesforce is crucial especially Sales Cloud
Exceptional stakeholder management skills with the ability to build strong relationships and communicate effectively.
Excellent interpersonal skills ability to bridge the gap between technical teams and business partners
Experience working in an agile environment is advantageous.
This position necessitates cooperation with North American teams and may involve working extended hours.
Why Join Us: At eBay you will be part of a passionate community dedicated to creating an ambitious and versatile work environment. As a Salesforce CRM Manager you will play an integral role in supporting our seller organizations globally inspiring passion courage and inventiveness by creating innovative solutions that help automate processes and increase operational efficiency. If you are looking for a special place to take your career to the next level then we want to talk with you.
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Required Experience:
IC
Key Skills
- Time Management
- Data Analytics
- Analytical
- Agile
- Requirement Gathering
- Strategic thinking
- Visio
- Communication
- Problem Solving
- Market Research
- UML
- Cross Functional Teams
About Company
Founded in 1995 in San Jose, Calif., eBay (NASDAQ: EBAY) is where the world goes to shop, sell and give. Whether you’re buying new or used, common or luxurious, trendy or rare – if it exists in the world, it’s probably for sale on eBay. Our great value and unique selection help every ... View more
