Service Co-Ordinator

Can you bring your experience to our service team at ASSA ABLOY Join our team based in Sheffield UK and enjoy a collaborative culture that empowers you to build a career you can be proud of.

What you would do as our Service Co-Ordinator

Reporting to the Service Operations Planning Manager you will be responsible for managing and coordinating Service Agreements across their full lifecycle including renewals new contract administration reporting and customer communication. It acts as a key link between customers sales service operations and external teams ensuring accurate data management timely reporting and a high standard of customer service while supporting sales performance and operational planning.

You would also:

Manage end-to-end Service Agreement processes including renewals new contracts system logging and order follow-up.

Prepare generate and distribute regular sales and Service Agreement reports to support management sales and operations.

Maintain strong relationships with customers including National and Tier 1 accounts ensuring clear communication and customer satisfaction.

Support internal and external sales teams by providing leads analysis and timely information to meet targets and deadlines.

Ensure data accuracy reporting integrity and professional communication standards across all customer and internal interactions.

The skills and experience you need
We are looking for someone who has:

Strong commercial awareness with effective sales negotiation and customer service skills.

Detail oriented with the ability to manage data systems and processes accurately.

Highly numerate and articulate with confident verbal written and telephone communication skills.

The ability to perform effectively in fastpaced pressurized environments showing initiative and professionalism.

experience in using CRM and ERP systems while maintaining high standards in customer-facing interactions.

What we offer

Were passionate about providing amazing opportunities and benefits so you can continue and progress a lifelong career with us heres what we have to offer:

Learning and career development opportunities whether its online learning management training or enhancing your skills.

A competitive salary.

Variety of benefits including courses and discounts on various products.... to name just a few!

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We review applications regularly so dont wait

We are building diverse inclusive teams and encourage applications from everyone who can see themselves working with us. Just set up your profile and apply here.

To make sure your personal data is safe we dont look at any applications sent by email or post. If you have any questions about the role or the process email Giulia Virde at

Lets create a safer and more open world - together!

To find out more about us visit

We are the ASSA ABLOY Group
Our people have made us the global leader in access return we open doors for them wherever they go. With nearly 63000 colleagues in more than 70 different countries we help billions of people experience a more open world. Our innovations make all sorts of spaces physical and virtual safer more secure and easier to access.

As an employer we value results not titles or backgrounds. We empower our people to build their career around their aspirations and our ambitions supporting them with regular feedback training and development opportunities. Our colleagues think broadly about where they can make the most impact and we encourage them to grow their role locally regionally or even internationally.

As we welcome new people on board its important to us to have diverse inclusive teams and we value different perspectives and experiences.