Staff Assistant I, Airport HubGateway
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Job Location:
Monthly Salary:
Posted on:
12 hours ago
Vacancies:
1 Vacancy
Job Summary
Location:Miami Intl Apt (MIA-TRML)
Cities:Miami - FL
Requisition ID:83132
This job will continue to be posted until at least 1/14/2026. If interested please apply prior to this date.
Intro
Are you ready to explore a world of possibilities both at work and during your time off Join our American Airlines family and youll travel the world grow your expertise and become the best version of you. As you embark on a new journey youll tackle challenges with flexibility and grace learning new skills and advancing your career while having the time of your life. Feel free to enrich both your personal and work life and hop on board!
Why youll love this job
This job is a member of the Airport Hubs & Gateway Team within the Customer Experience Division.
Responsible for handling one or more of the following as their primary role:
Attendance and compliance
Distribution of equipment and supplies
Coordinating payroll
Coordinating and maintaining operation coverage and lost time
Managing new hire and transfer boarding
What youll do
Performs a wide variety of office duties including: typing filing ensuring telephone coverage greeting and directing customers tracking anniversaries/birthdays
Assists management with operational coverage by reviewing next day and day of staffing and ensuring open positions are filled. This will include maintaining lists of overtime volunteers calling staff members to offer overtime and recording staffing and attendance transactions on timesheets in Workbrain.
Engages in constant communication with management about coverage requests status
Provides assistance with preparation of management presentations and special projects as required
Troubleshoots and escalates office technology issues including telephone and copier machines
Assists in station event planning coordination and execution (i.e. Do Crew luncheons holiday meals recognition events)
All youll need for success
Minimum Qualifications- Education & Prior Job Experience
- High School diploma or GED equivalency
- Previous office/clerical experience
Preferred Qualifications- Education & Prior Job Experience
- N/A
Skills Licenses & Certifications
- Knowledge of MS Office Products including Word Excel Powerpoint etc.
- Knowledge of policies procedures and corporate structure
- Ability to prioritize work be detail oriented and meet deadlines
- Ability to perform in a fast paced environment and handle multiple tasks simultaneously
- Ability to be self-motivated with strong organizational skills
- Ability to grasp concepts and functionality of specific software and programs
Feel free to be yourself at American
From the team members we hire to the customers we serve inclusion and diversity are the foundation of the dynamic workforce at American Airlines. Our 20 Employee Business Resource Groups are focused on connecting our team members to our customers suppliers communities and shareholders helping team members reach their full potential and creating an inclusive work environment to meet and exceed the needs of our diverse world.
Are you ready to feel a tremendous sense of pride and satisfaction as you do your part to keep the largest airline in the world running smoothly as we care for people on lifes journey Feel free to be yourself at American.
Cities:Miami - FL
Requisition ID:83132
Required Experience:
Staff IC
Key Skills
- Time Management
- Guest Relations
- Hospitality Management
- Front office Managements
- Accomodation
- Telephone handling
- Communication
- Guest Services
- Relationship Management
- Reservation
- Airport
- Administrative Services
- Client Services
- Airlines
- Safety and Security
About Company
Together with regional partner American Eagle, we offer an average of nearly 6,700 flights daily to 350 destinations in 50 countries. We’re a founding member of the oneworld® alliance, whose members and members-elect offer nearly 14,250 flights daily to 1,000 destinations in 150 count ... View more
