IT Onboarding Manager
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Job Location:
Monthly Salary:
Posted on:
5 hours ago
Vacancies:
1 Vacancy
Job Summary
Are you ready to discover the role of a IT Onboarding Manager in Netcompany
As an IT Onboarding Manager you will:
- Lead customer relationship management initiatives to drive the successful adoption of digital and IT solutions across diverse stakeholder groups.
- Develop and maintain stakeholder maps and onboarding frameworks to ensure tailored engagement and effective implementation.
- Design monitor and report on adoption dashboards KPIs and progress metrics to track onboarding performance and outcomes.
- Oversee the end-to-end onboarding journey for multiple stakeholder types ensuring a smooth transition from awareness to full digital adoption.
- Proactively identify stakeholder needs and required services resolving issues and complaints quickly to maintain high satisfaction levels.
- Develop and execute communication strategies that translate onboarding objectives into actionable plans increasing engagement and measurable adoption results.
- Support the success of IT projects and digital initiatives by keeping stakeholders informed aligned and confident in using new solutions.
- Prepare and deliver structured reports to relevant governance bodies providing insights risks and recommendations to optimize onboarding effectiveness.
Qualifications :
What would make you a fit for the role:
- University degree in Computer Science Information Technology or a related field.
- Fluency in English with working knowledge of French and Spanish (C1) considered assets.
- Strong experience in Customer Relationship Management (CRM) and stakeholder engagement.
- Proven ability to build and manage adoption dashboards and performance reports.
- Experience analysing customer segments and resolving product-related pain points.
- Hands-on experience with Atlassian tools (Confluence Jira) and Microsoft Office (especially PowerPoint).
- Solid understanding of the IT domain and digital transformation initiatives.
- Experience with web services and integrated systems primarily XML-based.
- Experience in onboarding stakeholders for interconnected web services is desirable.
Additional Information :
Being a part of the Netcompany team you will be provided with:
- Opportunity to work in a modern environment.
- Competitive compensation & benefits package
- Hospitalization plan
- Hybrid working model
- Meal allowance
- Mobility budget or commuting allowance (if applicable)
- Well-being activities (on premises)
- Continuous learning opportunities using the most modern methods (unlimited access to Udemy for Business ad-hoc trainings)
- Personalized development plan for targeted career growth
If you are looking forward to be part of a diverse environment and have the opportunity to work alongside well-experienced professionals on challenging large-scale projects that directly impact millions of citizens around the globe then this is the place to be!
By joining Netcompany Belgium you will be an integral part of a distinguished team of 600 tech enthusiasts working for international projects primarily within the European Institutions market with a unique opportunity to shape the future of digital services in an environment that values ideas and fosters growth.
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Please upload your CV in English via the Apply button. All applications will be treated as strictly confidential.
We ensure equal opportunities treatment and consideration to all candidates. Discrimination based on sex racial or ethnic origin religion or belief disability age sexual orientation or marital status physical or mental disability or any other factor protected by applicable laws and regulations is prohibited. As part of the Netcompany culture we respect human rights and focus on creating a positive workplace where all employees are valued and where diversity and inclusion are a vital part of our everyday working experience.
In the following link you may find our CV Submission privacy notice: Work :
No
Employment Type :
Full-time
Key Skills
- Computer Hardware
- IT Experience
- IT Management
- Network Installation
- Vendor Management
- Computer Networking
- Microsoft Windows Server
- Windows
- IT Service Management
- ITIL
- SAN
- Network Architecture
About Company
MUST BE BASED IN THE UK AND FULL RIGHT TO WORKJoin Netcompany in leveraging technological innovations to foster societal transformation.Netcompany was awarded 5th position on the esteemed UK Top 50 Best Places to Work in the Glassdoor Employees’ Choice Awards for 2024. As one of the f ... View more
