Principal Digital Program Manager Dynamics 365

Career Area:

Job Description:

Your Work Shapes the World at Caterpillar Inc.

When you join Caterpillar yourejoining a global team who cares not just about the work we do but also about each other. We are the makers problem solvers and future world builders who are creating stronger more sustainable communities. We dontjust talk about progress and innovation here we make it happen with our customers where we work and live. Together we are building a better world so we can all enjoy living in it.

Cat Digital is the digital and technology arm of Caterpillar Inc. leveraging the latest technologies to build industry leading digital solutions for our customers and over 1.5 million connected assets worldwide our teams use data technology advanced analytics telematics and AI capabilities to help our customers build a better more sustainable world.

Job Summary:

Caterpillar is embarking on a bold digital transformation to revolutionize our dealers systems - seamless intelligent and designed for the future. We are developing a scalable modern ERP solution for Caterpillar dealers built on Microsoft Dynamics 365 and Azure Integration Services. This next-generation platform will leverage pre-configured business processes optimized workflows and AI-powered automation to streamline operations accelerate digital capability deployment and elevate customer experience across our global dealer network.

We are seeking a delivery-focused Principal Digital Program Manager; Dynamics 365 to lead cross-functional teams and drive development execution of our Dealer ERP template. This role is part of a newly launched strategic initiative and will serve as a delivery orchestrator aligning teams to program objectives managing risks and dependencies and ensuring consistent high-quality outcomes through scaled Agile practices.

What You Will Do:

• Planning and monitoring ERP template development across teams to ensure alignment with program objectives roadmap and release plans
• Organizing and coordinating teams who work on diverse aspects of digital programs
• Serving as a liaison and building bridges among groups within and outside of the digital field.
• Facilitating key scaled Agile ceremonies coordinating governance meetings and ad-hoc sessions to ensure strategic alignment and decision-making and promote communication and collaboration
• Evolving operating model to optimize scaled Agile delivery across complex cross-functional workstreams driving transparency and continuous improvement
• Coaching and mentoring Scrum Masters and PMs Product Owners and scrum teams to foster a high-performing Agile culture
• Identifying escalating and tracking risks issues and cross-team dependencies
• Managing and configuring the Azure DevOps environment to support efficient software delivery enabling reporting features tailored to program needs and enforcing governance policies
• Ensuring tooling integrations for roadmap planning release mapping and demand intake and other program needs

What You Will Have:
Planning: Tactical Strategic:

• Ensures attention to the detail and dependencies of existing departmental-level plans.
• Plans for allocation of resources in line with unit goals technical and business objectives.
• Ensures the planning process is integrated with the overall business plan.

Decision Making and Critical Thinking:

• Assesses and validates decision options and points and predicts their potential impact.
• Advises others in analyzing and synthesizing relevant data and assessing alternatives.
• Uses effective decision-making approaches such as consultative command or consensus.

Data Gathering and Reporting:

• Oversees multiple data-gathering and analysis initiatives.
• Participates in developing budget resource allocation and status reporting.
• Reviews and verifies data and reports for accuracy ensuring timely delivery of program communications to stakeholders.

Considerations For Top Candidates:

• Experienced with modern ERP solutions built on Microsoft Dynamics 365 and Azure Integration Services
• Thorough understanding of the Software Development Life Cycle (SDLC) and extensive experience applying Agile methodology (Scrum SAFe) driving Agile Release Train (ART) cadence and structure
• Proficiency with Azure DevOps (ADO) administration and experience with tools such as Confluence Miro and Aha!
• Proven ability to establish and drive product governance frameworks and releasemanagement processes across complex programs
• Previous experience leading large scale enterprise initiatives and coordinating vendor contributions
• Strong leadership presence ability to motivate teams hold them accountable to commitments and drive clarity and momentum in ambiguous situations.
• Exceptional communicator who can translate complex topics for executives influence crossfunctional teams and maintain alignment across business technical and partner stakeholders.
• Ability to synthesize and simplify information for targeted audiences to facilitate well-informed actionable decision-making.
• Strong crossfunctional collaborator comfortable navigating multiple partners (internal and external) and resolving issues that span business product and engineering.
• Highly organized detaildriven and structured with a track record of managing backlogs schedules risks and dependencies across multiple workstreams.
• Experience creating documentation and driving processes standardization and change management
• Strong ability to drive product governance

Summary Pay Range:

Compensation and benefits offered may vary depending on multiple individualized factors job level market locationjob-related knowledge skills individual performance and experience. Please note that salary is only one component of total compensation at Caterpillar.

Benefits:

Subject to plan eligibility terms and guidelines. This is a summary list of benefits.

• Medical dental and vision benefits*

• Paid time off plan (Vacation Holidays Volunteer etc.)*

• 401(k) savings plans*

• Health Savings Account (HSA)*

• Flexible Spending Accounts (FSAs)*

• Health Lifestyle Programs*

• Employee Assistance Program*

• Voluntary Benefits and Employee Discounts*

• Career Development*

• Incentive bonus*

• Disability benefits

• Life Insurance

• Parental leave

• Adoption benefits

• Tuition Reimbursement

* These benefits also apply to part-time employees

Any offer of employment is conditioned upon the successful completion of a drug screen.

Caterpillar is an Equal Opportunity Employer Including Veterans and Individuals with Disabilities. Qualified applicants of any age are encouraged to apply.

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