Sales Executive
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Job Location:
Maidenhead - UK
Monthly Salary:
Not Disclosed
Posted on:
Yesterday
Vacancies:
1 Vacancy
Job Summary
JOIN US
At RBH we believe our people are our biggest assets and understand the value in putting them first. Our approach to diversity in the workplace health & wellbeing sustainability and individuality sets us apart from our competitors and is one of the reasons we are rated Top 30 Best Places to Work in Hospitality! We are passionate about the industry and always on the lookout for new talent to join us on our journey...
OUR HOTEL
As one of the oldest inns in the World
The Olde Bell is a unique establishment that has captured the essence of English hospitality.
The Re-Invention Of The Traditional Inn
As one of the oldest inns in the World The Olde Bell BW Signature Collection by Best Western is a unique venue with chic tableware divine textiles and simple understated luxury.
From the London glitterati to meandering souls that crave a classic countrywide retreat guests can be assured of a sublimely chic experience whether they choose to eat drink host or sleep at our medieval inn.
OUR BENEFITS
You will have access to a benefits package we believe truly works for our people
- Discounted hotel room rates for you and your friends & family
- An additional days leave for your birthday
- Enhanced Maternity adoption & shared parental leave
- Course Sponsorship
- 30% F&B discount at RBH hotels
- Refer a Friend scheme (earn 250 for each referral up to 5 referrals)
- Flexible working arrangements
- Wagestream - choose how and when you get paid
- Life Insurance
- Employee Assistance Programme
- Social and wellness events and activities all year round
- Free meals on duty saving you over 1000 per year
And much much more!
A DAY IN THE LIFE OF A SALES EXECUTIVE IN OUR HOTEL
What Youll Be Doing: For the Olde Bell & Thames Riviera
Handle incoming sales and event enquiries viaphone email and online platforms
Qualify leads and convert enquiries intoconfirmed bookings
Conduct site visits and show rounds forprospective clients
Prepare and issue proposals contracts andfunction sheets
Manage the events diary ensuring accuratescheduling and availability
Liaise closely with clients to understand theirrequirements and expectations
Coordinate with internal departments (food& beverage kitchen accommodation operations) to ensure seamless eventdelivery
Upsell food beverage accommodation andadditional services to maximise revenue
Maintain accurate records on the eventsmanagement and CRM systems
Monitor deposits payment schedules and finalbalances in line with company policy
Support the planning and execution of weddingscorporate meetings private parties and seasonal events
Ensure all event details are clearlycommunicated prior to the event date
Attend events when required to oversee set-upand ensure client satisfaction
Respond promptly to client queries and resolveissues professionally
Assist with promotional activity open daysand venue showcases
Track sales performance against targets andreport to management
Stay informed on market trends competitorsand local opportunities
Ensure all events comply with health &safety and licensing requirements
Drive the calendar of events in each hotel todrive Food & Beverage
Tomaintain an effective filing system
Tocarry out post event follow up and after-sales telephone calls.
Tocarry out proactive telesales calls when necessary to ensure budgeted revenueis delivered for the department.
To actively promote the properties andmaximise opportunities to sell accommodation and
Ensure that all customer requests andenquiries are dealt with in an efficient and professional manner.
- Proven experience ideally within the hospitality events or tourism sectors.
- Strong interpersonal and networking skills with the ability to establish and maintain professional relationships with clients and industry partners
- Excellent presentation and communication skills both verbal and written with a confident and persuasive approach to client engagement
- Ability to think strategically and understand market trends client needs and the competitive landscape
- Familiarity with sales software (e.g. CRM systems) and proficiency in Microsoft Office Suite (Word Excel PowerPoint)
- Self-motivated organised and capable of managing multiple leads and follow-ups simultaneously
- Flexibility to attend off-site client meetings networking events and occasionally work outside regular hours including evenings or weekends as needed for events
EQUAL OPPORTUNITIES
RBH Hospitality Management is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive people-first culture. If at any point throughout our process you require reasonable adjustments please contact
Required Experience:
IC
Key Skills
- Business Development
- Customer Service
- Revenue Growth
- Cloud
- Account Management
- CRM
- New Customers
- ROI
- Sales Activities
- Territory
- Business Relationships
- Sales Floor
- Sales Goals
- Sales Process
- New Clients
