Customer Service Representative

Johannesburg - South Africa

Salary: Not Disclosed

Experience Required: 1-3years

Posted on: 4 hours ago

Vacancies: 1 Vacancy

Job Summary

A Customer Sales Representative will play a critical role in driving revenue growth by generating qualified leads and booking discovery meetings for the Sales Team. This is a high-impact role that requires energy persistence and a strong work ethic. As the first point of contact for potential customers the CSR is essential to setting the tone for Infinity Brands sales engagement.

Key Responsibilities:

Conduct a minimum of 125 cold calls daily to identify and qualify potential leads.
Schedule discovery meetings for the Sales Team with qualified prospects.
Develop and manage targeted email enrollment campaigns to engage potential clients.
Maintain accurate and current information on leads and activities using the companys CRM system.
Collaborate closely with the Sales Team to ensure a seamless lead handoff process.
Work with the Sales Operations team to contribute to sales enablement initiatives and refine target audience lists.

Requirements

Proven experience in a sales telemarketing or lead generation role (preferably B2B).
Exceptional verbal and written communication skills.
High level of persistence motivation and goal orientation.
Comfortable making a high volume of outbound calls daily.
Ability to learn and adapt quickly in a fast-paced environment.
Proficiency in using CRM systems (e.g. HubSpot Salesforce etc.) is a plus.
Strong organizational and time-management skills.
Software sales will have more of an advantage

Benefits

Provident fund
Medical Aid
Hybrid

Required Skills:

Able to maintain and build a courteous and beneficial relationships with clients To service the start to end bookkeeping functions for new and existing clients. To promote the image of the business at all times through means of a positive customer contact Well spoken good communication skills Must be able to work in a pressurised environment and be deadline and target driven Must be able to work independently as well as part of a team Must be able manage own time effectively. Excellent attention to detail is definite. Able to multi - task. Minimum proven 3 years experience is a bookkeeping/accounting role and or working towards completion a tertiary diploma/degree. Experience with XERO beneficial

Key Responsibilities:

Conduct a minimum of 125 cold calls daily to identify and qualify potential leads.
Schedule discovery meetings for the Sales Team with qualified prospects.
Develop and manage targeted email enrollment campaigns to engage potential clients.
Maintain accurate and current information on leads and activities using the companys CRM system.
Collaborate closely with the Sales Team to ensure a seamless lead handoff process.
Work with the Sales Operations team to contribute to sales enablement initiatives and refine target audience lists.

Requirements

Proven experience in a sales telemarketing or lead generation role (preferably B2B).
Exceptional verbal and written communication skills.
High level of persistence motivation and goal orientation.
Comfortable making a high volume of outbound calls daily.
Ability to learn and adapt quickly in a fast-paced environment.
Proficiency in using CRM systems (e.g. HubSpot Salesforce etc.) is a plus.
Strong organizational and time-management skills.
Software sales will have more of an advantage