Senior Functional Analyst | Business & Agribusiness

Weve never been just a bank. Just like you should never be just an employee. Were united in our belief that in banking better can be bigger and together were making it happen.

It starts here. With Bendigo Bank and you.

The Business Design & Product Ownership team is responsible for managing the current state and designing the future of business processes across the B&A division. The scope of this work is across the full customer lifecycle from propositions to onboarding and assessment through to lifecycle management across all products and services offered by the division.

About your role:

Your role as a Senior Functional Analyst will be to support the Product Owner Customer & Onboarding and the wider Business Design & Product Ownership team with the various initiatives underway to deliver on our strategic ambition. You will be required to work with various stakeholders across the value chain and organisation to elicit and validate needs and requirements for changes to business processes policies and information systems.

A core focus of this team is to improve the value proposition for our customer and ways of working for our people to drive improvements through improvement to system process and procedure. This will involve using your knowledge of operational risk and credit risk process design and data analysis to design processes that meet our regulatory obligations and policy guidelines but also deliver process efficiency.

As a Functional Analyst you will get too:

• Effectively lead design process improvement projects utilising process improvement tools.
• Identify manage and resolve high-impact risks and issues for each project or change initiative contributing to investigations business impact analysis recommendations and operational risk solutions.
• Facilitate the identification and evaluation of business requirements through narratives features and stories thereby enabling the creation of suitable solutions or outcomes.
• Identify opportunities for improvement of business process and systems that will improve efficiency customer experience and profitability.
• Act as delegate and navigate the work capacity and actions of the wider team as needed.

Critical Skills you will bring to the role:

• Strong finance industry knowledge especially knowledge of bank processes credit risk and regulatory standards.
• Demonstrated technical skills in process improvement.
• Experience with or demonstrated ability to manage relationships with internal and external stakeholders.
• Strong report writing skills and the ability to communicate complex issues and requirements to all levels of stakeholders.
• Studies in Business Analysis and/or tertiary qualifications in a business finance or technology related discipline is preferred.
• Business experience with analytical skills and a strong improvement mindset.
• Data analysis and visualisation skills viewed favorably.

So why work with us

• Want big impact that matters Here youll know your work directly benefits the customers and communities we all serve.
• Want to be more than just a number Join a team that truly values you and that gets more and more diverse every day.
• Want career opportunity AND flexibility Achieve both here where we know that balance and progression go hand in hand.

Youll also get access to a great range of benefits including:

• Hybrid work Our flexible work options are designed to suit your life talk to us about what flexibility means to you.
• Health and wellbeing support including discounted gym memberships and private health insurance options.
• Take your learning to the next level through opportunities like our corporate university BEN U or at an external provider of your choice.

Were making better bigger. And well get there with you.

We believe a diverse workforce supported by an inclusive culture is central to our success and we actively encourage applications from those who bring diversity of thought to our business. We support candidate requests for adjustment to accommodate an illness injury or disability to equitably participate in the selection process.

Nows the time to set your sights even higher on the future you and the future career you deserve. To learn more about the role view the Position Description:Senior Functional Analyst

Internal candidates are required to notify their leader when applying for a new opportunity. For more information check out the Application Process for Internal Candidatespage.

For a confidential discussion about what this opportunity can mean for you please contact Scott Chamberlain Senior Talent Acquisition Advisor.