Boomi Support Engineer
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Job Location:
Monthly Salary:
Posted on:
13 hours ago
Vacancies:
1 Vacancy
Job Summary
Dover is a diversified global manufacturer with annual revenue of over $8 billion. We deliver innovative equipment and components specialty systems consumable supplies software and digital solutions and support services through five operating segments: Engineered Products Clean Energy & Fueling Imaging & Identification Pumps & Process Solutions and Climate & Sustainable Technologies. Dover combines global scale with operational agility to lead the markets we serve. Recognized for our entrepreneurial approach for over 60 years our team of approximately 24000 employees takes an ownership mindset collaborating with customers to redefine whats possible. Headquartered in Downers Grove Illinois Dover trades on the New York Stock Exchange under DOV. Additional information is available at.
Position Boomi Support Engineer
Exp- 3-6 Years
Education- BE
Location- Bangalore
Roles & Responsibilities:
The Boomi support engineer will provide L2/L3 production support for Boomi integrations ensuring quick incident resolution and stable operations across environments. The role requires hands-on troubleshooting skills good understanding of integration patterns and the ability to work closely with development infra and business teams.
Production Support:
1. Provide L2/L3 for Boomi AtomSphere integration.
2. Monitor and support integrations across PROD UAT and lower environments.
3. Analyze and resolve integration failures data issues and performance problems.
4. Perform root cause analysis (RCA) and implement permanent fixes.
5. Support on-call rotations and handle production incidents within SLA.
Technical Troubleshooting:
1. Debug Boomi processes connectors maps and APIs
2. Troubleshoot issues related to:
REST / SOAP APIs
SFTP / FTP connections
Database connectors
XML JSON flat files EDI
3. Handle retries reprocessing and data corrections as per SOPs
Platform & Environment Support:
1. Monitor Atom / Molecule health and resolve runtime issues.
2. Support deployments and environment promotions.
3. Manage certificates PGP keys and security configurations.
4. Coordinate with infrastructure and cloud teams for platform stability
Must have skills:
1. Hands-on experience with Boomi AtomSphere
2. Strong understanding of: Integration concepts and patterns API integrations and web services Message formats (XML JSON flat files)
3. Experience in production support and incident management
4. Good troubleshooting and analytical skills
Experience & Qualifications
1. 4 years of overall IT experience
2. 23 years hands-on experience in Boomi support or development
3. Experience working in 247 or on-call support environments is a plus
4. ITIL knowledge or certification (preferred)
Soft Skills:
1. Strong problem-solving and debugging skills
2. Clear verbal and written communication
3. Ability to work under pressure during production incidents
4. Team player with ownership mindset
5. Willingness to learn and adapt in a fast-paced environment
Work Arrangement : Hybrid
Required Experience:
IC
Key Skills
- Ruby
- Mac Os
- Computer Networking
- Windows
- TCP
- Customer Support
- Linux
- Shell Scripting
- VPN
- Dns
- Technical Support
- Troubleshooting
About Company
Dover is a diversified global manufacturer and solutions provider with annual revenue of over $8 billion. We deliver innovative equipment and components, consumable supplies, aftermarket parts, software and digital solutions, and support services through five operating segments: Engin ... View more
