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Requirement Presales Manager
Job Role / Designation PAS Tax Payroll Presales Manager
EY Rank 32
Education & Experience
Graduate. MBA or equivalent preferred.
10 years experience
Presales/Bid and commercial/BD roles in BPO/ITeSservices industry
HR/Payroll services & technologies exposure will be added advantage
Exposure to Commercials Sales CRM/tools and technologies
Roles and Responsibilities
Bid Management:
Respond to RFx opportunities and pursuits proposal authoring and Orals presentations & demos across bid stages
Enable the Pursuit owner and bid manager across the entire bid lifecycle to ensure timely and best-in-class quality deliverables
Project manage the bid process and collaborate with multiple stakeholders for driving bid results reviews and communications
Contribute in upstream and downstream bid/BD activities (e.g. deal qualification renewals & expansion Win themes & Value propositions) across sales stages for consistent sales support experience
Analyst and Alliance pursuit management
Commercials:
Delivers pricing quote requests with good understanding of different commercial elements like implementation reccurring scope add-ons margins discounts allocation etc
Support commercial modelling and analytics to drive better pricing & negotiations with clients
Drive commercial review protocols & approval processes bid tollgate management
Support contracting stage activities including BAFO and finalizing commercial scope
Solution Support:
Delivering offering & technical solution presentations demos and client visit management
Understand client requirements & articulation mapped to solution capabilities & offerings
Contribute to Win strategy value proposition commercial and solution reviews oral presentations negotiations business cases Assist contracting process for clients during deal closure stages
Sales Enablement:
Contribute & manage collateral repository for offerings industry/client/competitor research credentials standard templates RFx response databases and other pursuit material
Administration Governance and reporting on the CoE to manage compliance to presales performance metrics
Leverage Industry insights adoption of next-wave digital solutions (AI/automation etc) tools and best practices to continuouslyimprove sales enablement experience working with internal presales teams &
stakeholders to enhance sales support processes & results
MIS reporting & insights:
Contribute & manage Pursuit lifecycl/ pipeline tracking bid-logs win-loss reporting dashboards and participating in governance to drive sales metrics
Record creation and maintenance of data in Dynamics internal pursuit tracker online tool and core CRM
Cross checking with CRM mainsourcefor tagging the deal IDs and details to Dynamics
Adhocand periodic followupgovernance and tracking process management with stakeholders
Periodic reporting and pipeline management actions
Deal Compliance Management:
Manage the Pre-deal submission compliance & risk process
Collaborate with Sales Pursuit Leaders Risk & other functions to capture solution risks tech & infosec risks implementation risks etc. and complete the Risk & independence checklists and deliverables
Tracking Analysis and Reporting of Deal compliance to Quality & Senior Management leadership on a monthly basis
Governance of Deal Risk procedures & templates including conducting regular communications and trainings with internal & external stakeholders
General:
Manage the bid team including mentoring training and guidance conducting appraisals goal setting validating quality of submissions customer satisfaction & experience management
Administration Governance and reporting performance management to meet presales metrics
Conduct training thought leadership and best practice sessions
Strong Collaboration with stakeholders clients & multi-tasking ability in a matrix organizational setup
Adherence to global and functional standards and best practices in bids
Skillset required
Excellent communications and presentation skills (written verbal interpersonal)
Excellent organizational skills ability to work under pressure stringent deadlines prioritise effectively and multi-task
Excellent attention to detail and ability to interpret complex documents to highly professional business language
Team & result orientation -ability to work effectively in a remote virtual global environment with different stake holders atvarious levels
Proficient in MS Office/Office 365 tools
Proficient in Bid Automation tools MS Project/PowerBI AI Advanced Excel dashboarding tools like PowerBI. Tableau Macro will be added advantage
Practical exposure to Commercials and Sales CRM tools is added advantage
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Required Experience:
Manager
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