Business Process Associate
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Job Location:
Manila - Philippines
Monthly Salary:
Not Disclosed
Posted on:
13 hours ago
Vacancies:
1 Vacancy
Job Summary
Were looking for aBusiness Process Senior Associateto join our Insurance Operations this role you are responsible for providing administrative support to the claims adjudication process.
Position Responsibilities:
Provide administrative support for claims processing and adjudication.
Organize and manage claims-related documents for easy retrieval and accuracy.
Assist in setting up new claims and updating system records.
Process invoices and ensure timely payments to vendors.
Respond to inquiries and coordinate with internal teams for resolution.
Maintain compliance by preparing and managing required documentation.
Support system updates and data accuracy for claims-related activities.
Required Qualifications:
College Graduate in any field
Knowledge in MS Office Applications (Word Excel PowerPoint)
Strong technical analytical organizational and problem-solving skills
High level of accuracy attention to detail and ability to exercise flexibility and judgment.
Demonstrates initiative and accountability
Commitment to high level of quality and customer service
Ability to work independently and in a team environment
Ability to handle stress and work in a high-pressured environment
Ability to organize and prioritize work
Must be able to work on the night shift
Preferred Qualifications:
Above average problem-solving skills
Above average written and verbal communication skills
Above average attentiveness to detail (ability to clearly understand and act on presented problem statement; to comprehend capture as well as interpret basic customer information)
Fast and accurate data-entry skills with the ability to process high volumes of work accurately
Adaptable to change
When you join our team:
Well empower you to learn and grow the career you want.
Well recognize and support you in a flexible environment where well-being and inclusion are more than just words.
As part of our global team well support you in shaping the future you want to see.
About Manulife and John Hancock
Manulife Financial Corporation is a leading international financial services provider helping people make their decisions easier and lives better. To learn more about us visit is an Equal Opportunity Employer
At Manulife/John Hancock we embrace our diversity. We strive to attract develop and retain a workforce that is as diverse as the customers we serve and to foster an inclusive work environment that embraces the strength of cultures and individuals. We are committed to fair recruitment retention advancement and compensation and we administer all of our practices and programs without discrimination on the basis of race ancestry place of origin colour ethnic origin citizenship religion or religious beliefs creed sex (including pregnancy and pregnancy-related conditions) sexual orientation genetic characteristics veteran status gender identity gender expression age marital status family status disability or any other ground protected by applicable law.
It is our priority to remove barriers to provide equal access to employment. A Human Resources representative will work with applicants who request a reasonable accommodation during the application process. All information shared during the accommodation request process will be stored and used in a manner that is consistent with applicable laws and Manulife/John Hancock policies. To request a reasonable accommodation in the application process contact .
Working Arrangement
Required Experience:
IC
Key Skills
- Internship
- Coaching
- Information Technology Sales
- Administration Support
- Financial Planning
About Company
Manulife is a leading financial services group. We provide financial advice, insurance, as well as wealth and asset management solutions for individuals, groups and institutions.
