Presales Architect, Product Specialist 5

Twilio

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profile Job Location:

Singapore - Singapore

profile Monthly Salary: Not Disclosed
Posted on: 16 hours ago
Vacancies: 1 Vacancy

Job Summary

Who we are

At Twilio were shaping the future of communications all from the comfort of our homes. We deliver innovative solutions tohundreds of thousands of businessesand empower millions of developers worldwide to craft personalized customer experiences.

Our dedication to remote-first work and strong culture of connection and global inclusion means that no matter your location youre part of a vibrant team with diverse experiences making a global impact each day. As we continue to revolutionize how the world interacts were acquiring new skills and experiences that make work feel truly rewarding. Your career at Twilio is in your hands.

We use Artificial Intelligence (AI) technologies to maintain an efficient fair and transparent hiring process. Our hiring process is never completely automated and uses AI in conjunction with our recruiting professionals.

See yourself at Twilio

Join the team as Twilios next Presales Architect Product Specialist 5 (CDP / Martech AI)

About the job

This position is needed to partner closely with sales solutions engineering and enterprise strategists to consult on complex multi-product opportunities. You will scope design and validate how complex multi-product solutions fit into the clients ecosystem and help paint the long-term Twilio vision for our customers. You will be a critical partner cross-functionally working with product engineering and marketing to identify and share technology patterns and shifts from our clients (and prospects) to influence product strategy.

Responsibilities

In this role youll:

  • Develop your expertise of the Twilio platform use cases and buyer personas while staying current on CDP AI and data engineering trends.
  • Scope design and build multi-product solution architecture and compelling presentations to secure the Technical Win in partnership with core sales core SE and Enterprise Strategist teams.
  • Design creative solutions across customer data flows AI decisioning and end-to-end customer journey design.
  • Teach cross-functional teams on product specific knowledge enablement strategy and solutions / use cases (Sales Presales Marketing Enablement CS Product etc.)
  • Mentor core sales and SE team members on value-selling strategies and complex solution sales.
  • Document recent patterns and technology shifts with our clients and prospects to influence Product and R&D strategy via GTM interlock and PDLC processes.
  • Provide proactive thought leadership and feedback to improve our Specialist Sales Org and the multi-product GTM motion.

Qualifications

Twilio values diverse experiences from all kinds of industries and we encourage everyone who meets the required qualifications to apply. If your career is just starting or hasnt followed a traditional path dont let that stop you from considering Twilio. We are always looking for people who will bring something new to the table!

*Required:

  • Demonstrated ability to lead complex solutions sales cycles including novel solution scoping design and validation.
  • Expert stakeholder collaboration and influencing skills.
  • 6 years of progressive presales experience including complex solution architecture.
  • 2 years of demonstrated expertise in CDP and/or martech related platforms - including data engineering data modeling and/or cloud data warehouse.
  • Strong track record of excellent verbal and written communication skills and driving deal strategy with creative and compelling storytelling.
  • Experience selling and designing solutions across multiple product areas within a CDP or Martech-related platform.
  • Confidence influencing and engaging with a highly skilled and experienced audiences including C-level executives.

Desired:

  • Experience working in an overlay or specialist presales capacity.
  • Experience collaborating with product on strategy positioning and roadmap.

Location

This role will be remote and based in Singapore.

Travel

We prioritize connection and opportunities to build relationships with our customers and each other. For this role approximately 20% travel is anticipated to help you connect in-person in a meaningful way.

What We Offer

Working at Twilio offers many benefits including competitive pay generous time off ample parental and wellness leave healthcare a retirement savings program and much more. Offerings vary by location.

Twilio thinks big. Do you

We like to solve problems take initiative pitch in when needed and are always up for trying new things. Thats why we seek out colleagues who embody our values something we call Twilio Magic. Additionally we empower employees to build positive change in their communities by supporting their volunteering and donation efforts.

So if youre ready to unleash your full potential do your best work and be the best version of yourself apply now! If this role isnt what youre looking for please consider other open positions.

Twilio is proud to be an equal opportunity employer. We do not discriminate based upon race religion color national origin sex (including pregnancy childbirth reproductive health decisions or related medical conditions) sexual orientation gender identity gender expression age status as a protected veteran status as an individual with a disability genetic information political views or activity or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories consistent with applicable federal state and local law. Qualified applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. Additionally Twilio participates in the E-Verify program in certain locations as required by law.


Required Experience:

IC

Who we areAt Twilio were shaping the future of communications all from the comfort of our homes. We deliver innovative solutions tohundreds of thousands of businessesand empower millions of developers worldwide to craft personalized customer experiences.Our dedication to remote-first work and strong...
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Key Skills

  • Sales Experience
  • Marketing
  • Customer Service
  • Communication skills
  • Military Experience
  • Retail Sales
  • Product Demos
  • Customer Support
  • Product Management
  • Product Development
  • Unity
  • Microscopy

About Company

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Connect with customers on their preferred channels—anywhere in the world. Quickly integrate powerful communication APIs to start building solutions for SMS and WhatsApp messaging, voice, and email.

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