Business Analyst & Service Owner

Bern - Switzerland

Monthly Salary: Not Disclosed

Posted on: 15 hours ago

Vacancies: 1 Vacancy

Job Summary

Introduction

We are looking for a committed and proactive person who will actively help shape our future projects and mandates with one of our DevOps the dynamic environment of the Media & Advertising Market you create direct added value for customers throughout Switzerland.

Youidentifybusiness needs think in a solution-orientedwayand translate specific requirements into sustainablesecureand cost-effective IT solutions.

You drive initiatives forward take on responsibility and create new impetus we gain a dynamic personality who actively helps develop our services.

How you make a difference

As a member of the DevOps team you support agile initiativesprojectsand mandates from the definition of requirements through to successful implementation and act asa central pointof contact between business and internal ICT units.

You systematically record analysevalidateand document business needs and requirements andtaking into accountfeasibility and economic viability convert them into workable system requirements.

Your responsibilities include initiating and organizing technical concepts feasibility studies and introducing quality assurance measures as well activelyparticipatingin their implementation.

In your role as service owner youare responsible forthe results of IT service provision to the business and customers. Whilerepresentingtheir interests in the DevOps team you assume responsibility for the entire service life cycle and ensure customer-oriented service provisionin accordance withagreed SLAs.

You coordinate departments and solution providers and manage the continuous development and optimization of existing processes.

You alsoprovide assistancewith budgeting and capacity planning within the DevOps team check budgets and supplierinvoicesand evaluate the performance of external partners.

What you have to offer

You are a proactive and committed team player withstrong communicationskills anda high levelof customer focus.

You have basic or advanced training in the field of informatics (e.g. UAS ETH) and ideally IREB certification (CPRE) or advanced training as a business analyst.

You have several years of experience as a requirement engineer business analyst or in an agile role such as a scrum master as well as proven experience in agile methods such as Scrum or Kanban.

A pronounced agile mindset a high degree of flexibility and strong methodological competencies enable you toidentifyrisks early and assess them realistically.

You are confident in technical dialogue with internal and external partners and are quickly able to grasp complex relationships and present them clearly.

Cross-unit collaboration is a matter of course for you you systematically apply your flair for business opportunities and measures to increase efficiency and effectiveness.

You have a good spoken and written command of German have knowledge ofFrenchand ideally have a good command of English.

Your contact

Yusuf Cetin

ICT Project Manager / Service Owner

Telephone:

Required Experience:

IntroductionWe are looking for a committed and proactive person who will actively help shape our future projects and mandates with one of our DevOps the dynamic environment of the Media & Advertising Market you create direct added value for customers throughout Switzerland.Youidentifybusiness needs...

Introduction

Youidentifybusiness needs think in a solution-orientedwayand translate specific requirements into sustainablesecureand cost-effective IT solutions.

You drive initiatives forward take on responsibility and create new impetus we gain a dynamic personality who actively helps develop our services.

How you make a difference

As a member of the DevOps team you support agile initiativesprojectsand mandates from the definition of requirements through to successful implementation and act asa central pointof contact between business and internal ICT units.

You systematically record analysevalidateand document business needs and requirements andtaking into accountfeasibility and economic viability convert them into workable system requirements.

Your responsibilities include initiating and organizing technical concepts feasibility studies and introducing quality assurance measures as well activelyparticipatingin their implementation.

In your role as service owner youare responsible forthe results of IT service provision to the business and customers. Whilerepresentingtheir interests in the DevOps team you assume responsibility for the entire service life cycle and ensure customer-oriented service provisionin accordance withagreed SLAs.

You coordinate departments and solution providers and manage the continuous development and optimization of existing processes.

You alsoprovide assistancewith budgeting and capacity planning within the DevOps team check budgets and supplierinvoicesand evaluate the performance of external partners.

What you have to offer

You are a proactive and committed team player withstrong communicationskills anda high levelof customer focus.

You have basic or advanced training in the field of informatics (e.g. UAS ETH) and ideally IREB certification (CPRE) or advanced training as a business analyst.

You have several years of experience as a requirement engineer business analyst or in an agile role such as a scrum master as well as proven experience in agile methods such as Scrum or Kanban.

A pronounced agile mindset a high degree of flexibility and strong methodological competencies enable you toidentifyrisks early and assess them realistically.

You are confident in technical dialogue with internal and external partners and are quickly able to grasp complex relationships and present them clearly.

Cross-unit collaboration is a matter of course for you you systematically apply your flair for business opportunities and measures to increase efficiency and effectiveness.