Donor Experience and Strategy Specialist

USNA Alumni Association & Foundation

Job Location:

Annapolis, MD - USA

Yearly Salary: USD 49600 - 62000

Posted on: 13 hours ago

Vacancies: 1 Vacancy

Job Summary

United States Naval Academy Alumni Association and Foundation in Annapolis Maryland is looking to hire a full-time Donor Experience & Strategy Specialist to join the Donor Experience & Strategy Team.

This team integrates the core functions that shape how donors experience and invest in the institution-including Donor Experience (Engagement Stewardship Recognition and Acknowledgement) Development Communications Campaign Operations Research & Portfolio Management and Proposal Case and Gift Agreement Development. Together these areas ensure that donors are identified inspired informed and recognized through a cohesive data-driven approach that connects philanthropy to impact and align with institutional priorities and campaign goals.

This exempt position reports to the Operations Manager Donor Experience & Strategy

Position Summary

The Donor Experience & Strategy Specialist provides project coordination data and administrative support for stewardship programs acknowledgements and donor communications. This role assists in maintaining accurate donor records processing materials and executing events and mailings that strengthen donor engagement across all levels.

RESPONSIBILITIES

Collaborate with the Operations Manager to prepare process and track donor acknowledgments gift agreements and related correspondence accurately and on time.
Support data entry tracking and reporting of stewardship deliverables recognition programs and impact metrics.
Assist with managing donor lists mailings invitations and other communications to ensure consistency and quality.
Partner with the Operations Manager and team to support logistics and execution of donor experiences both virtual and in-person including courtesies and recognition touchpoints.
Work with the team to coordinate projects schedules and cross-functional initiatives for smooth operations.
Help maintain and improve team systems documentation and workflows to support donor relations best practices.

QUALIFICATIONS

Bachelors degree or equivalent experience.
13 years in administrative operations or advancement support roles.
Excellent attention to detail and organizational skills.
Proficiency with Microsoft Office and CRM databases.
Ability to multitask and prioritize effectively in a fast-paced environment.
Strong project management and interpersonal communication skills.
Show grit work with enthusiasm think with intellect and act with honesty and humility.
Dedication to growth and professional development with an openness to coaching and mentoring.
Able and willing to perform or assist with other duties as assigned.

Due to the collaborative nature of the role and the consistent in-person interaction with the Foundation staff is necessary. This position is based in Annapolis and is not eligible for a full-time remote working arrangement.

Required Experience:

United States Naval Academy Alumni Association and Foundation in Annapolis Maryland is looking to hire a full-time Donor Experience & Strategy Specialist to join the Donor Experience & Strategy Team. This team integrates the core functions that shape how donors experience and invest in the instituti...

This exempt position reports to the Operations Manager Donor Experience & Strategy

Position Summary

RESPONSIBILITIES

Collaborate with the Operations Manager to prepare process and track donor acknowledgments gift agreements and related correspondence accurately and on time.
Support data entry tracking and reporting of stewardship deliverables recognition programs and impact metrics.
Assist with managing donor lists mailings invitations and other communications to ensure consistency and quality.
Partner with the Operations Manager and team to support logistics and execution of donor experiences both virtual and in-person including courtesies and recognition touchpoints.
Work with the team to coordinate projects schedules and cross-functional initiatives for smooth operations.
Help maintain and improve team systems documentation and workflows to support donor relations best practices.

QUALIFICATIONS

Bachelors degree or equivalent experience.
13 years in administrative operations or advancement support roles.
Excellent attention to detail and organizational skills.
Proficiency with Microsoft Office and CRM databases.
Ability to multitask and prioritize effectively in a fast-paced environment.
Strong project management and interpersonal communication skills.
Show grit work with enthusiasm think with intellect and act with honesty and humility.
Dedication to growth and professional development with an openness to coaching and mentoring.
Able and willing to perform or assist with other duties as assigned.

Required Experience: