We are seeking a dedicated Customer Service Agent to join our Atlanta-based team. This role is essential in ensuring a positive and professional experience for our clients by handling inquiries providing accurate information and supporting internal operations. The ideal candidate is detail-oriented reliable and motivated to contribute to a structured and client-focused environment.
Responsibilities
Serve as a primary point of contact for client inquiries via phone and email
Provide accurate timely and professional responses to customer requests
Maintain detailed records of interactions and follow up when necessary
Resolve issues efficiently while ensuring client satisfaction
Collaborate with internal teams to support daily operations
Uphold company standards policies and service expectations
Qualifications :
Strong verbal and written communication skills
Professional demeanor and customer-focused mindset
Ability to manage multiple tasks and prioritize effectively
Attention to detail and strong organizational skills
Comfort working in a structured fast-paced environment
Basic computer proficiency and ability to learn internal systems
Additional Information :
Competitive salary ($45000 $48000 annually)
Growth opportunities within the company
Supportive and professional work environment
Ongoing training and skill development
Stable full-time employment
Remote Work :
No
Employment Type :
Full-time
About UsSonar Spark is an innovative and rapidly growing company focused on providing exceptional services and solutions to clients across various industries. We pride ourselves on our commitment to excellence, fostering a collaborative environment where creativity and professionalism ... View more