Senior Business Analyst
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Job Location:
Kuala Lumpur - Malaysia
Monthly Salary:
Not Disclosed
Posted on:
Yesterday
Vacancies:
1 Vacancy
Job Summary
Job Overview
SmartHire is our humanintheloop assisted hiring service that helps hirers move faster and smarter from mandates to placement. It pairs Talent Consultant support with automation to handle the heavy lifting with AI assistance role requirements candidate sourcing shortlisting interview coordination and candidate commsso hirers can focus on great decisions and experience.
This role will lead highquality discovery and iteration that helps SmartHire deliver faster speedtointerview and better placement conversion.
This opportunity is available to suitable candidates in ANZ and Asia.
Key responsibilities include:
- Lead discovery across SmartHires assisted hiring workflows (AI-powered requirements gathering candidate sourcing screening interview coordination candidate comms): map asis/tobe define success metrics with Product Managers and design clear humanintheloop handoffs and controls.
- Translate hypotheses into incremental delivery: write clear user stories and acceptance criteria prioritise and manage the backlog and iterations and instrument funnels/dashboards to validate outcomes and guide prioritisation.
- Orchestrate crossfunctional delivery with Talent Consultants/Operations Product Engineering Design and Core systems aligning data contracts/APIs and ensuring compliance (privacy/PII consent auditability).
- Drive change and adoption at scale: plan for user acceptance and training for SmartHire consultants prepare golive/cutover runbooks and hypercare manage RAID and close the loop with insights for continuous improvement.
Qualifications :
So what we are looking for:
- Strong analytical and problem-solving skills capable of breaking down complex issues into structured insights.
- Proven experience as a Business Analyst or Senior Business Analyst in technology product or digital environments.
- Stakeholder management expertise ability to influence and negotiate across diverse teams and seniority levels.
- Experience with Agile delivery methods and tools (e.g. user stories backlog management acceptance criteria).
- Excellent communication skills able to translate technical information into clear business language.
- Proficiency in documentation and requirements management including user journey mapping process modelling and story writing.
Desired Values
- Knowledge of the recruitment marketplace or SaaS sectors.
- Experience with data-driven decision making and using metrics to validate outcomes.
- Prior experience in large organisational change or enterprise transformation initiatives.
- Familiarity with UX and design thinking practices.
- Emotional intelligence collaboration skills and growth mindset.
Additional Information :
Permanent Perks
At SEEK we offer:
- Annual Performance Bonus Plan
- Support of flexible hybrid working including a mix of office and work from home days depending on your role.
- SEEKer Support a confidential service that offers employees up to six sessions with a mental health professional of your choice
- Professional development sessions with industry leading guest speakers
- SEEK is committed to operating sustainably and is preparing for the impacts of climate change and the transition to a low-carbon future and is working to minimise its environmental impacts which includes a long-term emissions reduction target of net zero by FY2050
At SEEK we are passionate about fostering a culture of inclusion and wellbeing that embraces and values the diversity of our people. We are a purpose driven business that works with heart.
We know teams with diverse ideas experiences and perspectives are more creative and are critical to ensuring effective delivery and innovating to enable our future success. As such we welcome applications from people with diverse backgrounds and life experiences especially as they relate to gender sexual identity culture faith disability and life stages. If you have the skills curiosity and an adaptable mindset but dont meet every responsibility or qualification listed in this advertisement please still get in touch with us.
Should you require any specific support or adjustments throughout the recruitment process and beyond please advise us and we will be happy to assist.
SEEK kindly requests no unsolicited resumes or approaches from recruitment agencies and will not be responsible for any associated fees.
Remote Work :
No
Employment Type :
Full-time
Key Skills
- SQL
- Agile
- Business Analysis
- Visio
- Waterfall
- Business Process Modeling
- Requirements Gathering
- Business requirements
- JD Edwards
- SDLC
- Systems Analysis
- Data Analysis Skills
About Company
At SEEK, we work with heart. Our purpose is to help people live more fulfilling and productive working lives and help organisations succeed. We make a positive impact on a truly global scale and our world-class technology solutions connect more people to relevant employment and educat ... View more
