Senior Relationship and Marketing Manager
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Job Location:
Monthly Salary:
Posted on:
Yesterday
Vacancies:
1 Vacancy
Job Summary
Whats the role
The Customer Relationship and Marketing Manager for HealthPoint Claims is responsible for driving customer engagement satisfaction and growth through strategic relationship management and marketing initiatives. You will:
- Build and maintain strong relationships with key customers and stakeholders.
- Act as the primary point of contact for customer inquiries feedback and escalations.
- Develop and implement a comprehensive marketing strategy aligned with HealthPoints business objectives.
- Design and execute targeted campaigns to promote HealthPoint Claims products and services.
- Monitor and evaluate marketing performance metrics to ensure effectiveness and ROI.
- Work closely with product development operations and channel partner sales teams to align customer needs with business objectives.
What do I need
- Proven experience in customer relationship management and marketing within healthcare or technology sectors.
- Demonstrated ability to develop and execute marketing strategies that drive measurable outcomes.
- Strong understanding of electronic claiming processes and healthcare industry standards.
- Excellent communication negotiation and stakeholder management skills.
- Analytical mindset with proficiency in interpreting customer data and trends.
- Ability to manage multiple priorities and deliver results under pressure.
Why join us
Were obsessed with becoming our customers #1 banking partner for life and were looking for people who are passionate about helping us achieve that return were committed to making Westpac the best place to work in the country. Here are just a few of the ways were already doing that:
- Special offers on banking products and discounts from top brands including generous employee-only mortgage rates!
- Flexible work arrangements to help you achieve a greater work/life balance and a variety of leave options including Culture Lifestyle and Wellbeing leave.
- Tailored learning and development opportunities to help your grow your career within the bank.
- Lots of opportunities to give back to the Community by getting involved in our many volunteering initiatives.
Create your future today
To get started simply click on the APPLY or APPLY NOW button
Were all about creating a supportive and inclusive community. We welcome everyone no matter your age gender background or abilities. We also provide additional support to welcome our veterans Indigenous Australians and neurodiverse community.
If you need any adjustments during the recruitment process you can find out more information and additional contact details by visiting thePeople with Disability and/or needing Accessibility Requirementspage on ourwebsite.
Required Experience:
Manager
Key Skills
- Business Development
- Portfolio Management
- Leadership skills
- Credit Analysis
- Cash Flow Analysis
- Banking
- Relationship Management
- Underwriting
- Financial Analysis
- Customer relationship management
- negotiation
- RMF
About Company
Westpac has a long and proud history as Australia's first and oldest bank. It was established in 1817 as the Bank of New South Wales under a charter of incorporation provided by Governor Lachlan Macquarie. In October 1982 it changed its name to Westpac Banking Corporation following th ... View more
