Conference & Events Operations Manager
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Job Location:
Monthly Salary:
Posted on:
Yesterday
Vacancies:
1 Vacancy
Job Summary
We are seeking an experienced and service-focused Conference & Events Operations Manager to join our team. This is an exciting opportunity for a passionate hospitality professional to play a pivotal role in the delivery of exceptional events and tailor made guest experiences.
In this hands-on leadership role you will be responsible for overseeing the setup and servicing of function spaces ensuring all details align with client specifications and function event orders. You will act as the key point of contact for clients responding to queries and concerns to guarantee seamless service throughout every event.
Key Responsibilities:
- Supervise all aspects of function room setup and service execution
- Coordinate equipment hire and manage inventory in accordance with event needs
- Lead and support the events team to deliver an exceptionally high standard of service
- Communicate effectively with departments to ensure all operational needs are met
- Liaise with the kitchen to coordinate meal timings and ensure food quality
- Manage departmental rostering to align with business demands and control labour costs
- Oversee stock ordering and maintain tidy secure storerooms
- Monitor and maintain event equipment logging issues with Engineering
- Assist in other Food & Beverage outlets as needed
- Prepare accurate billing and post-event accounts
- Conduct regular performance evaluations and support staff development
Qualifications :
You are a natural leader with strong attention to detail exceptional communication skills and a passion for hospitality. You thrive in fast-paced environments and bring a proactive solutions-focused approach to every challenge. Your ability to manage events from planning through to execution ensures clients return time and again.
Additional Information :
Benefits and Perks:
Sofitel Melbourne on Collins provides ambassadors career development opportunities within the hotel and wider Accor Group. We are an inclusive company and our ambition is to attract recruit and promote diverse talent.
We live by our Heartist principles that is the heart and art of human connection. Understanding people is our business and putting people at the heart of our organisation is how we make decisions. We want every ambassador to feel valued inspired and to strive for greatness every day.
We offer our Heartists:
- Build a career with the largest hotel group in the Pacific
- Central accessible location in Melbournes CBD
- Laundered uniforms
- Complimentary hotel stay package for your work anniversary
- Worldwide employee and family and friends benefits at Accor Hotels
Remote Work :
No
Employment Type :
Part-time
Key Skills
- Marketing
- Catering
- Organizational skills
- Hospitality Experience
- Management Experience
- HubSpot
- Event Planning
- Events Management
- Project Management
- Event Marketing
- Leadership Experience
- negotiation
About Company
As a pioneer in the art of responsible hospitality, the Accor Group gathers more than 45 brands, 5,600 hotels, 10,000 restaurants, and lifestyle destinations in 110 countries. While each brand has its own personality, where you will be able to truly find yourself, they all share a com ... View more
