Senior Manager Health & Human Services

Company background:

Indelible Solutions (Indelible) is a national management consulting firm that operates through client-site in-office and at times remote operations employing a multifaceted workforce that includes a combination of full-time employees and short-term contracted staff. We cultivate a culture of success that creates sustainable growth opportunities for our clients and their communities while fostering an empowering and dynamic environment within our organization. Indelible is currently seeking a Senior Manager to enhance its talent profile.

Role overview:

The Senior Manager is an experienced consultant with a focus on leading the delivery of complex projects managing project teams and ensuring client addition Senior Managers contribute to strategic portfolio growth and lead business development efforts. Senior Managers are expected to deliver high-quality work develop junior team members and build strong market relationships. This position requires strong leadership and project management skills and the ability to contribute to the companys overall strategic goals.

Responsibilities include but are not limited to:

Deliver Exceptionally

• Lead and manage the execution of assigned projects ensuring milestones are achieved on time and within budget.
• Manage multiple workstreams and teams while prioritizing changing workloads.
• Develop and review project plans budgets and timelines using existing firm templates and contribute to enhancing and growing content repository.
• Understand project contracts manage risks and support successful delivery.
• Monitor project profitability ensuring staffing and resource allocation align with budgets.
• Track monitor and report on KPIs to measure project success and escalate challenges or successes to senior leadership.
• Oversee vendor coordination activities ensuring subcontractor and vendor performance meets client expectations and addressing vendor-related issues that may arise.

Grow Relationships

• Build and maintain strong client relationships proactively addressing their needs and delivering quality results.
• Serve as the primary point of contact for client interactions related to assigned projects including managing work plans timelines and deliverables.
• Identify and develop business opportunities supporting go-to-market strategies and service delivery approaches.
• Identify market trends and innovations to refine the companys service offerings.
• Develop go-to-market strategies by analyzing budgets agency structures and leadership priorities.
• Look for opportunities for collaboration across service areas and markets to strengthen our go-to-market approach.
• Manage a qualified pipeline and take strategic actions to advance opportunities through each stage of the opportunity lifecycle.
• Collaborate on thought leadership initiatives including the development of content and participation in public speaking engagements.

Learn & Develop

• Promote a positive culture within the organization that is aligned to the advancement of the Firms mission vision core values and strategic goals.
• Oversee multi-disciplinary teams ensuring alignment with project goals and fostering professional growth within the team.
• Manage mentor and develop junior team members providing feedback to enhance their performance and skills.

Empower Indelible

• Collaborate with resource management to allocate resources effectively ensuring teams are equipped to succeed.
• Support in the recruitment process.
• Operate in a dynamic work environment and lead teams through change ensuring smooth transitions and maintaining team morale.
• **Ability to travel as needed; this job may require 75% travel or more
• ** Candidates may be required to undergo background screenings as required by clients for engagement delivery purposes. Continued employment is contingent upon successfully passing such screenings throughout the duration of employment.

What our ideal candidate looks like:

• Proficiency with technology including MS Office applications
• 7 years supporting state or federal HHS programs with experience leading complex initiatives
• Hands-on experience with Medicaid SNAP/D-SNAP Rural Health or related programs
• Working knowledge of CMS USDA and federal HHS funding and oversight models
• Experience supporting HHS business development including solution shaping and pipeline growth
• Ability to translate HHS policy and funding requirements into practical delivery approaches
• Experience in a management consulting environment advising senior government leaders on strategy operations or program delivery
• Has contributed to internal knowledge-sharing on HHS policy trends federal funding changes and program innovations.
• Proven experience developing reusable HHS delivery frameworks templates and best practices to strengthen the organizations HHS capability.
  
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Required Experience:

Senior Manager