Field Service Supervisor- Northeast US
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Job Location:
New York City, NY - USA
Monthly Salary:
Not Disclosed
Posted on:
11 hours ago
Vacancies:
1 Vacancy
Job Summary
Position Summary
We are searching for a technically minded professional with administrative and supervisor capabilities to join the Service Team. This position reports directly to the National Service Director. The person in this role would assume the functions below and other items as the company and position advance.
Position Responsibilities
- Supervisory Role
- Build Relationships with all Technicians and Customers
- Lead new Technician Hiring
- Perform annual reviews and performance coaching
- Manage regional service budget
- Review Technician Expenses and PTO
- Daily Work Scheduling and Reporting
- Manage Open Tickets
- Dispatch and schedule Technician work
- Review and input Closed Ticket information
- Parts and Inventory
- Assist Technicians and Customers with parts identification and sourcing
- Request Estimates and Invoices
- Request Field Parts Shipments
- Organize quarterly field inventory
- Technical Support
- Provide Technical and logistics support to Regional Technicians
- Customer Interface
- Serve as the first call for regional customer Warranty and Non-Warranty requests
- Work with customers to track and schedule PM services
- Promote maintenance labor and parts sales
- Leadership Team
- Participate in both Technical and Non-Technical Leadership meetings
Position Qualifications
- Technical Knowledge of Automotive Heavy Equipment or Electric Vehicles
- Supervisory Experience
- Ability to handle many functions at one time and adjust to rapidly changing priorities and schedules
- Ability to set and prioritize goals and achieve them per a schedule
- Strong written and verbal communication skills
- Proficiency with Microsoft Office (PowerPoint Excel Word)
- Bachelors degree or equivalent experience
Orange EV is an Equal Opportunity Employers and seek diversity in candidates for employment.
EEO Employer W/M/Vet/Disabled/Sexual Orientation/Gender Identity
Required Experience:
Manager
Key Skills
- Vendor Management
- Employee Evaluation
- Construction Experience
- Ecological Restoration
- Industrial Cleaning
- Military Experience
- Security
- Telecommunication
- Financial Report Interpretation
- Leadership Experience
- Supervising Experience
- Cabinet Installation
About Company
Orange EV’s commercially deployed fleet of pure-electric terminal trucks has achieved unparalleled milestones – and uptime performance – in the industry.
