Full-timeContinuing position
SalaryHEW7 17% Superannuation and Flexible Working Arrangements
Based at theMelbourne CBDcampusbut may be required to work and/or be based at other campuses of the University
AboutThe Position
The Infrastructure Engineer provides technical leadership and hands-on support within the Infrastructure Server Platforms team with a strong focus on Storage & Backup services Data Centre services and Windows Server technologies. This role plays a key part in fault resolution incident management and service continuity including engaging and escalating to external vendors when.
Working closely with the Senior Infrastructure Engineer Windows Systems Administrators and broader technology teams the Infrastructure Engineer supports the operation and ongoing improvement of Storage & Backup and Data Centre services as well as the Application Security Controls platform. The rolecontributestechnicalexpertise guidance and best-practice solutions to drive operational excellence while enabling the successful delivery of system enhancements and infrastructure projects.
As RMIT operates across a global environment this positionparticipatesin a 24x7 on-call roster. This includes collaborating with internal and external technical engineers to diagnose and resolve infrastructure issues outside of standard business hours ensuring the reliability and availability of critical server platforms.
To be successful in this positionyoullhave:
Expertisein the Operational Support of Infrastructure Services including but not limited toWindows Storage & Backupand associated systems.
Competent in translating business requirements into technical design.
Demonstrated team leadershiporganisational financialcommunicationand interpersonal skills.
Demonstrated experience in buildingmanagingand developing a team of experienced technical staffprioritisingwork effectively to meet demand.
Excellent communication skills and the ability to build lasting relationships with a range of stakeholders across ITS.
Experience in reporting on services measured against agreed service level targets liaising with senior management to provide continuous service improvements. Proven ability to negotiate with and influence a wide range of stakeholders.
Significant attention to detail with a focus on process improvements to improve thequality of servicedelivery.
Proven experience in supporting Enterprise Solutions in the followingtechnologies;
Windows Server
Red Hat/Linux Server
Enterprise Storage and Backup
Virtualisation
Microsoft Technologies
Enterprise Tools and Management Software
Automation concepts
Please Note: Appointment to this position is subject to passing a Working with Children and National Police Check.
About thePortfolio
The Operations portfolio provides daily support for RMIT studentsacademicsand staff. We contribute to operational efficiency and help ensure ourpeoplefinancial and infrastructure needs are met. The portfoliocomprisesProperty Services Group People Information Technology Services Governance and Legal Finance and Assurance Enterprise Projects and Business Performance Data and Analytics.
ToApply
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Job Description - Infrastructure Engineer
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#LI-Hybrid
RMIT is an equal opportunity employer committed tobeinga child safe organisation. We are dedicated to attracting retaining and developing our people regardless of gender identity ethnicity sexual orientation disability and age. Applications are encouraged from all sectors of the community and we strongly encourage applications from the Aboriginal and/or Torres Strait Islander community.
At RMIT we are committed to supporting adjustments throughout the recruitment and selection process as well as during employment. We actively support and encourage people with disability to apply to RMIT (including alternate formats of application forms). To discuss adjustment requirements please contact Dani via or visit our Careers page for more contact information - are a Circle Back Initiative Employer we commit to respond to every applicant.
Required Experience:
IC
RMIT is an international university of technology and design and Australia's largest tertiary institution.