Sales Coordinator

Irvine, CA - USA

Monthly Salary: Not Disclosed

Posted on: 16 hours ago

Vacancies: 1 Vacancy

Job Summary

The Sales Coordinator supports the Sales Department by assisting with sales initiatives group coordination and client communications while ensuring exceptional service delivery in alignment with Hilton brand standards. This role works closely with the Director of Sales and Sales Managers to maintain accurate records prepare reports coordinate group blocks and events and support overall revenue efforts.

Key Responsibilities

Sales & Administrative Support

Assist Sales Managers with correspondence proposals contracts and agreements

Maintain accurate records in Hilton sales systems (Delphi/PEP or equivalent CRM tools)

Track group room blocks cutoff dates and special requests

Prepare weekly monthly and quarterly sales reports

Handle incoming sales inquiries professionally and in a timely manner

Client Relations

Serve as a primary point of contact for clients ensuring a seamless and professional experience

Support site visits client meetings and property tours

Coordinate client billing deposits contracts and event details

Event & Group Coordination

Assist with group reservations rooming lists and event requirements

Coordinate with Front Office Housekeeping and Food & Beverage departments

Monitor group pick-up and communicate updates to Sales Managers and Revenue teams

Ensure execution of Hilton brand service standards for all group and event bookings

Internal Collaboration

Liaise with hotel departments to ensure smooth execution of group and event needs

Communicate changes and special requests promptly

Assist with materials for sales meetings revenue meetings and brand audits

Hilton Brand Standards

Uphold Hilton Garden Inn brand standards in all client interactions and materials

Support Hilton corporate sales initiatives and promotions

Maintain a professional image consistent with brand expectations

Qualifications

Education & Experience

High school diploma or equivalent required

College degree in Hospitality Business or related field preferred

12 years of sales hotel operations or administrative experience (hospitality preferred)

Proficiency in Microsoft Office; Hilton systems experience (Delphi/PEP) preferred

Skills & Abilities

Strong organizational skills and attention to detail

Excellent written and verbal communication skills

Ability to multitask and thrive in a fast-paced environment

Strong customer service and problem-solving abilities

Team-oriented with the ability to work independently

Work Environment & Schedule

Flexible schedule required including occasional evenings weekends and holidays based on business needs

Professional business attire required in accordance with Hilton Garden Inn standards

Benefits

Competitive hourly wage with opportunities for growth within Hilton
Health dental and vision insurance
401(k) retirement plan
Paid time off and holiday pay
Hilton Team Member Travel Program offering discounted stays at Hilton properties worldwide
Comprehensive training programs and career development opportunities

Required Experience: