A place to drive change

Location: Bradford Hybrid 2-3 days in the office with travel as required for training/meetings.

Salary:77405 per annum plus car user allowance starting at 1250 per annum.

Permanent 35 hours per week Monday Friday 9am to 5pm.

Were on a journey of transformation. Were finding new ways to achieve our purpose of providing families with affordable sustainable and safe homes. Were innovating for our customers and to create a thriving workspace that supports everyone.

Were a team of passionate dedicated people working to drive change for the better. Were building something special here and we want driven creative people to join us.

If youre looking for a career where you can be part of change share your ideas and help us transform theres never been a more exciting time to join us and shape our future.

Lead Transform and Protect Our Digital Future

Were looking for a Head of IT Operations & Service Delivery whos as comfortable diving into a P1 incident or a complex Azure networking issue as they are setting a clear costaware operations strategy and service roadmap. Youll lead our Service Operations and Technical Operations functions ensuring the services our colleagues and customers rely on are available secure resilient and costeffective.

What Youll Do

• Lead and inspire operations teams to deliver stable secure services across enduser network platform and applications both on premise and in public cloud
• Act as a strategic technologist - deepdive into complex Azure and cyber issues whilst also shaping the operational roadmap and service strategy.
• Drive resilience through robust disaster recovery business continuity and hardened platforms; reduce mean time to restore.
• Deliver cloud transformation migrating onprem infrastructure to Azure over three years securely and costeffectively.
• Strengthen our cyber posture with embedded controls telemetry and automated response playbooks to stay ahead of threats.
• Architect scalable Azure solutions leveraging deep technical expertise for secure performant systems.
• Champion service excellence - meet SLAs/SLOs mature ITIL processes and embed continual improvement.

Why Join Us

• Shape the future: Drive transformation projects that modernise our technology and services.
• Agile and impactful: Were small enough to cut through red tape yet large enough to deliver meaningful change.
• Purpose with impact: Work for an organisation with a genuine social mission your expertise will improve lives every day.
• Grow with us: Access leadership development and career progression opportunities as we invest in both people and technology.

To view/download the job description please clickhere.

Salary

The spot salary for this post is 77405 per annum for applicants who fully meet the requirements of the post. If youre still developing some of the skills or experience you can start at a salary 5% or 10% below the spot rate with clear support and progression opportunities to reach the full amount.

What youll bring:

• Proven experience leading IT Operations in complex environments (across multiple IT systems in a medium sized business)
• Strong knowledge of security frameworks threat detection and incident response
• Experience with IaaS PaaS SaaS and hybrid cloud strategies
• Strong grasp of infrastructure networking and enterprise system
• Experience establishing and enforcing release management frameworks aligned with ITIL
• Strong understanding of infrastructure and application dependencies during releases
• Excellent communication and influencing skills at senior level

Interviews

We want your candidate experience to reflect who we are - a place to grow a place to thrive a place to be you.

Stage 1: A Place to Connect
A call with the hiring manager. Youll learn more about the role and team and well get to know you your experience goals and what you bring.
Planned date: 11^th/12^th February via Teams.

Stage 2: A Place to Show Your Strengths
Youll present your approach to a strategic direction for the team to the panel and have your final interview. Youll be asked to complete a Congruity Questionnaire in advance.
Planned date: 18^th/19^th February at our Bradford office.

We aim to make the process clear supportive and genuinely valuable a place where you feel informed and confident at every step.

A place to build a future

Weve got big ambitions and were looking for people who want to grow with us. Here youll have the chance to learn new skills shape your career and thrive in a collaborative environment where your ideas matter.

And because we believe great work deserves great rewards heres what you can look forward to:
Generous time off 28 days holiday plus bank holidays an extra day for your birthday and the option to buy more.
Health & wellbeing support Cash health plan Health MOTs online GP access gym discounts and a dedicated volunteering day for a cause you care about.
Financial perks Car leasing options salary sacrifice schemes and exclusive discounts through our benefits platform to help your money go further.
Future-focused benefits Access to both Defined Contribution and Defined Benefit pension schemes through salary sacrifice plus life assurance at three times your salary for peace of mind.
Family-friendly policies Enhanced parental leave flexible working options and support for work-life balance.
Career development From Stepping into Management and Management Essentials training to our Leadership Academy apprenticeships and more well help you grow and succeed.

This is more than a job its a place where you can make an impact feel valued and be rewarded for what you do.

Were Committed to Inclusion

We believe diversity makes us stronger and were committed to creating a place where everyone feels valued respected and able to thrive.

Our recruitment process is designed to be accessible and inclusive and if you need any reasonable adjustments at any stage just let us know well make it happen.

Because this isnt just a workplace its a place to belong.

Please dont delay in submitting your application. Where roles are urgent or we receive a high volume of applications we may interview and conclude the process prior to any closing date indicated.

If you have any queries about the role please email:

Please note candidates must have current eligibility to live and work in the UK Accent do not currently hold a sponsorship license.

If youre looking for a place you can make a positive difference to society to our organisation and to your future apply now.

Recruitment Agencies: We work exclusively with partners on our preferred supplier list (PSL) and do not accept unsolicited CVs or speculative approaches from agencies for this role.