• Ensure Instructor Pilots (IPs) meet qualification requirements prior to instructing assignments.
• Coordinate IP training events and maintain accurate IP and client training records.
• Audit client and IP records to ensure accuracy and compliance with regulatory requirements.
• Monitor VSE conflict reports in STARS and notify the Training Manager as needed.
• Support regulatory compliance through auditing activities.
• Contribute to special projects and improvements in training delivery processes.
• Coordinate training activities including classroom setup and ensuring client access to CBTs and training materials.
• Perform general administrative and office support tasks.
• Support newhire onboarding activities.
• Communicate regularly with the Program Lead Training Manager and local Instructor Pilots on training issues.
• Motivate support and collaborate with IPs to enhance training quality.
• Align local processes with network standards in partnership with the Training Manager and Program Lead.
• Recommend improvements to training delivery and operational efficiency.
• Facilitate weekly meetings to review training activities.
• Ensure revisions and updates are properly distributed through the update process.
• Conduct periodic instructor and client record audits as assigned.
• Support adherence to policies and procedures established by the Head of Training (HOT).
• Ensure instructor staff are familiar with the TCOM and all applicable corporate policies and procedures.
• Assist in preparing client training folders and ensuring documentation readiness for examinations and check rides.
• Perform additional duties as assigned by the Training Manager.

Physical Requirements

• Occasionally ascend or descend ladders stairs scaffolding ramps or poles.
• Remain in a stationary position (standing or sitting) for extended periods.
• Occasionally move about to accomplish tasks or travel.
• Occasionally move or adjust objects up to 20 lbs.
• Perform frequent repetitive motions involving wrists hands and fingers.

Minimum Qualifications

• High school diploma.
• 13 years of relevant administrative or office experience.
• Strong computer skills; proficiency in Microsoft Word Excel and Outlook.
• Excellent verbal and written communication skills.
• Strong attention to detail.
• Strong customer service skills.
• Fluency in English.

Preferred Qualifications

• Understanding of aviation or prior aviationrelated experience.

Benefits

• Comprehensive medical dental vision and EAP plans.
• 401(k) and employee stock purchase programs with CAE match.
• Generous paid time off including parental leave and vacation.
• Companypaid life insurance AD&D shortterm disability and caregiver support.
• Voluntary legal coverage longterm care dependent life insurance pet insurance and FSA programs.
• Programs supporting healthy worklife balance and overall wellbeing.