Senior Threat Response Engineer

About Zscaler

Zscaler accelerates digital transformation so our customers can be more agile efficient resilient and secure. Our cloud native Zero Trust Exchange platform protects thousands of customers from cyberattacks and data loss by securely connecting users devices and applications in any location.

Here impact in your role matters more than title and trust is built on results. We believe in transparency and value constructive honest debatewere focused on getting to the best ideas faster. We build high-performing teams that can make an impact quickly and with high quality. To do this we are building a culture of execution centered on customer obsession collaboration ownership and accountability.

We value high-impact high-accountability with a sense of urgency where youre enabled to do your best work and embrace your potential. If youre driven by purpose thrive on solving complex challenges and want to make a positive difference on a global scale we invite you to bring your talents to Zscaler and help shape the future of cybersecurity.

Red Canary a Zscaler company monitors an enterprises environment to detect and respond to cybersecurity threats so they can focus on their mission. Our Managed Detection and Response (MDR) solution is a unique blend of human expertise and security which protects organizations from modern adversaries as their teams work remotely move to the cloud and they adopt new cybersecurity and IT technologies.

The Red Canary Threat Response Engineering team is on the front lines acting as the virtual boots on the ground for our customers to respond to and remediate threats. You will drive investigations using Endpoint Detection and Response (EDR) and Identity telemetry to perform behavioral analysis and threat hunting while leveraging the Red Canary platform to take immediate action. We aim to maximize efficiency and minimize customer vulnerability by finding innovative uses for existing tools and developing new ones. Our team provides customers with the confidence that any compromises will be fully remediated allowing them to remain focused on their core business operations.

Were looking for an experienced Senior Threat Response Engineer to join our Active Remediation team. Reporting to the Senior Manager Threat Response Engineering youll be responsible for:

• Performing investigations into detected threats and using customers security products to analyze contain and remediate threats in their environments
• Providing customers with thorough reports of the actions taken to ensure they understand what you did to clean up their environment and protect them from further damage
• Identifying effective response strategies to further enhance Red Canarys customers security posture
• Actively engaging and collaborating with the Detection Engineering Threat Hunting Intel and Product Management teams to develop new ways of performing timely remediation of identified threats
• Lead team projects and mentor peers while providing strategic insights recommendations and operational support for product improvement and overall team success
• Participating in an on-call rotation to provide 24x7 remediation

What Were Looking for (Minimum Qualifications)

• Possesses very strong analytical and problem-solving skills demonstrated through experience in responding to security events and threats

• A mastery of Endpoint Detection and Response (EDR) products including CrowdStrike Microsoft Defender for Endpoint SentinelOne Palo Alto Cortex or CarbonBlack
• Strong experience or familiarity with Identity security products
• Deep understanding of the internal system functionality of Windows and MacOS operating systems and network communication

• Professional and articulate with excellent written and verbal communication skills

What Will Make You Stand Out (Preferred Qualifications)

• Strong understanding of enterprise technology network controls and security operations
• Experience in developing operational efficiencies via technology or process improvement
• Understanding of current and emerging adversary tactics and techniques and the ability to practically apply this knowledge

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At Zscaler we are committed to building a team that reflects the communities we serve and the customers we work with. We foster an inclusive environment that values all backgrounds and perspectives emphasizing collaboration and belonging. Join us in our mission to make doing business seamless and secure.

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