Case Management Coordinator (Administrative)

SSM Health Rehabilitation Hospital

Joint venture/Partnership/Affiliation with Select Medical
Position: Case Management Coordinator
Location: Support all three locations- Lake St. Louis Richmond Heights Bridgeton
Schedule: Fulltime Monday - Friday 8am - 430pm No weekends

Our Inpatient Rehabilitation Hospital is committed to providing exceptional and compassionate care to best address the medical physical emotional and vocational challenges for individuals with brain injuries spinal cord injuries neurological disorders orthopedic issues amputation and multiple traumas.

At our company we support your career growth and personal well-being.

• Start Strong: Extensive and thorough orientation program to ensure a smooth transition into our setting
• Recharge & Refresh: Generous PTO to maintain a healthy work-life balance
• Your Health Matters: Comprehensive medical/RX health vision and dental plan offerings
• Invest in Your Future: 100% paid RN scholarship program company-matching 401(k) retirement plan as well as life and disability protection
• Your Impact Matters: Join a team of over 44000 committed to providing exceptional patient care

• Supports the functions of the case management department by maintaining tools to enhance operations such as the discharge calendar and team conference schedules.
• Demonstrates flexibility with assignments by managing daily workload and additional assignments as given. Performs routine clerical duties in an efficient and timely manner e.g. photocopying filing faxing. Performs coverage for other departments in the hospital as requested and within the scope of job functions.
• Greets patients families vendors and other parties both in person and by telephone. Provides basic information regarding hospital services department functions and general referral information.
• Communicates with appropriate hospital personnel and prepares needed information for team conferences daily huddles family training sessions care partner meetings and other related meetings as requested.
• Communicates and obtains authorization of services for precertification/recertification purposes as delegates by the case managers. Communicates insurance and benefit issues to the case managers.
• Ensures that adequate supplies and equipment are available in the department. Maintains and organizes department resources.
• Schedules follow-up appointments and coordinates the necessary transportation.
• Performs follow-up calls as applicable.
• Prepares and faxes the necessary information to discharge services including sub-acute facilities home health outpatient follow-up physicians and DME under the direction of the case manager.
• Utilizes appropriate computer systems for billing case management documentation census reports etc.
• Coordinates with other departments to ensure positive fiscal management outcomes for patients.

Minimum Qualifications

• High School diploma or equivalent required.
• Proficiency in office skills including typing and computer skills and in the use of office equipment required.
• Minimum of one year of administrative/secretarial experience in a medical setting required.

Preferred Qualifications

• Previous experience within a case management department and/or rehabilitation setting preferred.
• Associates Degree preferred

Equal Opportunity Employer/including Disabled/Veterans