Shopify Customer Service Representative 5 17370
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Job Location:
Manila - Philippines
Monthly Salary:
Not Disclosed
Posted on:
7 hours ago
Vacancies:
1 Vacancy
Job Summary
LOOKING FOR STELLAR TOP CANDIDATES
Position:Shopify Customer Service Representative
Working Hours: Full-Time Monday to Friday 12:00 - 8:00 pm CST
Search Location: Philippines
Salary: $900 - 1000 USD (depending on the clients final offer)
: The Final Salary Offer depends on the clients decision interview results and experience
About the Role:
We are seeking a dedicated and personable Customer Service Representative to join our team. As a Customer Service Representative you will be the first point of contact for our customers providing support and troubleshooting through our Shopify platform. This role requires excellent communication skills a customer-centric attitude and a strong understanding of Shopify.
Role Responsibilities:
- Provide exceptional customer support through the Shopify platform.
- Respond to customer inquiries and issues in a timely and professional manner.
- Troubleshoot customer problems using the provided templates and resources.
- Maintain a positive empathetic and professional attitude toward customers at all times.
- Ensure customer satisfaction by addressing and resolving complaints effectively.
Requirements:
- Has at least 1 year of experience in Customer Service (entry-level candidates are welcome to apply).
- Experience with Shopify Google Suite and Slack is required.
- Familiarity with Gorgias and ShipStation is a PLUS.
- Strong problem-solving skills and attention to detail.
- Excellent written and verbal communication skills.
- Ability to work independently and as part of a team.
NOTE: We prioritize the processing of one application at a time. If you have applied for multiple job openings within our organization we kindly request that you direct any update inquiries to the team responsible for handling your initial application.
PLEASE NOTE:
We are looking for candidates based in the Philippines.
Please note that we process only one active application at a timeif youve applied for multiple roles kindly direct any updates to the team handling your first application.
To start processing submit your resume in English.
The final offer will be at the clients discretion and will depend on your interview performance skills and experience.
Key Skills
- Typing
- Data Entry
- Customer Service
- Basic Math
- Computer Skills
- Windows
- Banking
- Upselling
- Pricing
- Sanitation
- Cash Handling
- Stocking
