Senior Threat Response Engineer

About Zscaler

Serving thousands of enterprise customers around the world including 45% of Fortune 500 companies Zscaler (NASDAQ: ZS) was founded in 2007 with a mission to make the cloud a safe place to do business and a more enjoyable experience for enterprise users. As the operator of the worlds largest security cloud Zscaler accelerates digital transformation so enterprises can be more agile efficient resilient and secure. The pioneering AI-powered Zscaler Zero Trust Exchange platform which is found in our SASE and SSE offerings protects thousands of enterprise customers from cyberattacks and data loss by securely connecting users devices and applications in any location.

Named a Best Workplace in Technology by Fortune and others Zscaler fosters an inclusive and supportive culture that is home to some of the brightest minds in the industry. If you thrive in an environment that is fast-paced and collaborative and you are passionate about building and innovating for the greater good come make your next move with Zscaler.

Red Canary a Zscaler company monitors an enterprises environment to detect and respond to cybersecurity threats so they can focus on their mission. Our Managed Detection and Response (MDR) solution is a unique blend of human expertise and security which protects organizations from modern adversaries as their teams work remotely move to the cloud and they adopt new cybersecurity and IT technologies.

The Red Canary Threat Response Engineering team is on the front lines acting as the virtual boots on the ground for our customers to respond to and remediate threats. You will drive investigations using Endpoint Detection and Response (EDR) and Identity telemetry to perform behavioral analysis and threat hunting while leveraging the Red Canary platform to take immediate action. We aim to maximize efficiency and minimize customer vulnerability by finding innovative uses for existing tools and developing new ones. Our team provides customers with the confidence that any compromises will be fully remediated allowing them to remain focused on their core business operations.

Were looking for an experienced Senior Threat Response Engineer to join our Active Remediation team. Reporting to the Senior Manager Threat Response Engineering youll be responsible for:

• Performing investigations into detected threats and using customers security products to analyze contain and remediate threats in their environments
• Providing customers with thorough reports of the actions taken to ensure they understand what you did to clean up their environment and protect them from further damage
• Identifying effective response strategies to further enhance Red Canarys customers security posture
• Actively engaging and collaborating with the Detection Engineering Threat Hunting Intel and Product Management teams to develop new ways of performing timely remediation of identified threats
• Lead team projects and mentor peers while providing strategic insights recommendations and operational support for product improvement and overall team success
• Participating in an on-call rotation to provide 24x7 remediation

What Were Looking for (Minimum Qualifications)

• Possesses very strong analytical and problem-solving skills demonstrated through experience in responding to security events and threats

• A mastery of Endpoint Detection and Response (EDR) products including CrowdStrike Microsoft Defender for Endpoint SentinelOne Palo Alto Cortex or CarbonBlack
• Strong experience or familiarity with Identity security products
• Deep understanding of the internal system functionality of Windows and MacOS operating systems and network communication

• Professional and articulate with excellent written and verbal communication skills

What Will Make You Stand Out (Preferred Qualifications)

• Strong understanding of enterprise technology network controls and security operations
• Experience in developing operational efficiencies via technology or process improvement
• Understanding of current and emerging adversary tactics and techniques and the ability to practically apply this knowledge

#LI-JG1

#LI-Remote

At Zscaler we are committed to building a team that reflects the communities we serve and the customers we work with. We foster an inclusive environment that values all backgrounds and perspectives emphasizing collaboration and belonging. Join us in our mission to make doing business seamless and secure.

Our Benefits program is one of the most important ways we support our employees. Zscaler proudly offers comprehensive and inclusive benefits to meet the diverse needs of our employees and their families throughout their life stages including:

By applying for this role you adhere to applicable laws regulations and Zscaler policies including those related to security and privacy standards and guidelines.

Zscaler is committed to providing equal employment opportunities to all individuals. We strive to create a workplace where employees are treated with respect and have the chance to succeed. All qualified applicants will be considered for employment without regard to race color religion sex (including pregnancy or related medical conditions) age national origin sexual orientation gender identity or expression genetic information disability status protected veteran status or any other characteristic protected by federal state or local laws. See more information by clicking on the Know Your Rights: Workplace Discrimination is Illegal link.

Pay Transparency

Zscaler complies with all applicable federal state and local pay transparency rules.

Zscaler is committed to providing reasonable support (called accommodations or adjustments) in our recruiting processes for candidates who are differently abled have long term conditions mental health conditions or sincerely held religious beliefs or who are neurodivergent or require pregnancy-related support.