Retail Manager
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Job Location:
Monthly Salary:
Posted on:
30+ days ago
Vacancies:
1 Vacancy
Job Summary
Principal Mission.
Make the AP Houses to improve their customer experience and sales.
Coach the AP House director and team to deliver the Retail strategy.
Responsabilities
- Proactive sales approach.
- Monitoring group and sales KPIs.
- Allocation and Stock management.
- Management of direct reports and support for their professional development.
- Driving growth among slow-moving employees.
- Managing retail training and onboarding new employees including in-store training with Retail Operations and sales representative.
- Management and monitoring of after-sales service and Customer Care with teams.
- Weekly sales review with the CRM Lead.
- Organization of a monthly meeting with all Retail teams to review past and future results KPIs New procedures etc.
- Compliance: ensures all staff are aware of and follow the General Regulations.
- Ensure the best possible experience is delivered in-store.
- Implement Hospitality guidelines.
- Budget preparation and monitoring.
Competences.
Collect CRM Data and follow selling plans to create selling opportunities.
Provide admin and operational support on daily tasks.
Manage client relationships and client experience within the AP House handle effectively complex selling situations and respond to complaints effectively.
Client Orientation
Expertise and Know-how transmission.
Qualifications :
5 years of retail or customer service experience.
Previous supervisary or management experience.
Strong leadership and team.
Excellence customer service and communication abilities.
sales and inventory management knowledge.
Abilities to analyze sales reports and KPIs.
Staff schedule training and performance management.
Budgeting and expense control.
Results-driven and goal-oriented.
Additional Information :
Competitive salary.
Professional development opportunities
Audemars Piguet is an equal opportunity and affirmative action employer. Audemars Piguet hires without regard to age sex sexual orientation gender identity genetic characteristics race color creed religion ethnicity national origin alienage citizenship disability marital status military status pregnancy or any other legally-recognized protected basis prohibited by applicable law.
Remote Work :
No
Employment Type :
Full-time
Key Skills
- Restaurant Experience
- Sales Experience
- Forklift
- Customer Service
- Store Management Experience
- Management Experience
- Retail Sales
- Merchandising
- Sales Management
- Leadership Experience
- Supervising Experience
- Retail Management
About Company
Le présent et le futur d’Audemars Piguet se construisent grâce à la contribution de tous nos talents. Inspirés par la richesse de notre passé, nous sommes enthousiastes à l’idée de ce que nous créerons dans le futur. Ensemble, nous sommes résolument tournés vers l’avenir et en quête c ... View more
