Night Auditor
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Job Location:
South Gloucestershire - UK
Monthly Salary:
Not Disclosed
Posted on:
4 hours ago
Vacancies:
1 Vacancy
Job Summary
We are seeking an enthusiastic warm and friendly professional with a passion for the hospitality industry and ensuring that guests are well looked after overnight.
- Engage in a handover process with the day staff at the beginning and end of shifts
- Close front gates at the end of the day and re-open them the next morning
- Conduct security checks around the hotel throughout the night including walking around the property as well as monitoring security cameras
- Tidy and clean the guest areas
- Collect breakfast order sheets and send to F&B department
- Complete any guest requests such as shoe-shining and night menu orders
- Run end of day reports and distribute them to Heads of Department
- Prepare billing for guests due to check out
- Organise and prepare billing for any newspaper requests
- Conduct any requested wake-up calls
- Provide information to guests as required
- Assist with guests luggage if required
- Keep the reception area clean and tidy
- 12.21 per hour
- 16 hours across 2 nights per week plus the opportunity to provide holiday cover for staff
Qualifications :
- You will be an excellent communicator and listener with a creative and positive attitude and the ability able to address any of our guests requirements
- You will hold a full driving license and be able to assist guests with parking their cars when needed
- Strong IT Skills (some experience of Opera Front Office System is desirable)
Additional Information :
- An additional share of the service charge and tips every month
- An additional paid day off on your birthday
- Complimentary stay at the Castle after 3 months probation period successfully passed
- Training programs via internal & external professionals and access to online training facilities
- Staff and family rates on hotel accommodation and discounts on food and beverage
- Recognition programmes
- Uniform and meals provided whilst on duty and free parking
Remote Work :
No
Employment Type :
Part-time
Key Skills
- Customer Service
- Hotel Experience
- Hospitality Experience
- Guest Relations Experience
- Math
- Windows
- Facilities Management
- Night Audit
- Front Desk
- Guest Services
- Phone Etiquette
- Word Processing
About Company
We are a family-owned Relais & Châteaux property located on the stunning West Coast of Vancouver Island and have been creating world-renowned guest experiences since we opened in 1996.While situated in one of the most beautiful places in the world, the success of the Wickaninnish Inn ... View more
