IT Manager
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Job Location:
Monthly Salary:
Posted on:
2 hours ago
Vacancies:
1 Vacancy
Job Summary
The IT Manager is responsible for ensuring the smooth secure and efficient operation of all information systems technology infrastructure and digital services within the hotel in compliance with Accor Group standards. The role supports business continuity guest experience and operational excellence through reliable and innovative IT solutions.
Key Responsibilities
IT Operations & Infrastructure
- Manage and maintain all hotel IT systems including PMS POS P&C Finance Wi-Fi CCTV telephony servers and end-user devices.
- Ensure system availability performance data security and business continuity at all times.
- Implement Accor technology standards policies and cybersecurity requirements.
- Maintain backup systems and disaster recovery procedures.
Systems & Applications
- Ensure seamless integration and functionality of Accor systems such as Opera Micros Accor Apps Oyasis and reporting platforms.
- Coordinate system upgrades patches and software deployments.
- Provide technical support for hotel departments and troubleshoot system issues.
Cybersecurity & Compliance
- Enforce Accors Information Security and Data Protection policies.
- Monitor and protect systems from cyber threats data breaches and unauthorized access.
- Ensure compliance with local data protection regulations and Accor security audits.
- Control IT budgets licenses and asset inventory.
User Support & Training
- Provide day-to-day IT support to Heartists.
- Train users on systems security awareness and best practices.
- Promote digital efficiency and automation across departments.
Strategic Support
- Identify opportunities for technology improvements to enhance guest experience and hotel productivity.
Qualifications :
Bachelors degree in Information Technology Computer Science or related field.
Minimum 35 years of experience in IT management preferably in hospitality or a multinational organization.
Experience with hotel systems such as Opera PMS Micros POS and Accor IT platforms is an advantage.
Strong knowledge of networks cybersecurity servers cloud systems and hardware.
Remote Work :
No
Employment Type :
Full-time
Key Skills
- Computer Hardware
- IT Experience
- IT Management
- Network Installation
- Vendor Management
- Computer Networking
- Microsoft Windows Server
- Windows
- IT Service Management
- ITIL
- SAN
- Network Architecture
About Company
As a pioneer in the art of responsible hospitality, the Accor Group gathers more than 45 brands, 5,600 hotels, 10,000 restaurants, and lifestyle destinations in 110 countries. While each brand has its own personality, where you will be able to truly find yourself, they all share a com ... View more
