Event Manager, Full Time

SUMMARY OF RESPONSIBILITIES:

• Lead enhance and implement Fairmonts Service Culture and standards
• acts as a role model for exceptional performance.
• Provides direction and guidance to the Event Supervisors assisting in the development of their leadership skills. This includes decision making skills anticipation performance management forward planning process mapping analysis sense of urgency and ownership.
• Pro-actively analyzes procedures policies systems and processes of operation and streamlines where necessary.
• Ensures the financial success of the department by monitoring labour productivity scheduling revenue generation forecasting and cost control.
• Ensures all financial reporting is maintained and accurate (billing payroll etc.)
• Foster relationships with Conference Services Culinary Stewarding and other Departments to ensure that a common vision is shared and our customers expectations are exceeded. 
• Ensure that all equipment fixtures and furniture of the department are kept in good supply and in the best shape possible.
• Actively ensure departmental adoption of a safety culture by developing and monitoring the process of Health & Safety standards.
• Maintains a high level of knowledge towards the latest food beer wine and cocktail trends.
• Ensure departmental participation in all hotel-wide environmental initiatives and to develop departmental specific environmental initiatives.
• Achieve or exceed all targeted objectives as it relates to our pillars
• Develop strong interpersonal relationships with our Regular Meeting Planners and visiting Planners/Conveners.
• Actively involved in recruiting/interviewing training and mentoring new colleagues.
• Creates learning and development opportunities for colleagues that support operational excellence and exceptional guest service.
• Responsible for attending leadership meetings daily BEO meetings pre-convention guest satisfaction focus and other meetings as required.
• Align and deliver corporate F&B addition work with clients colleagues to create new unique and personalized experiences for all local and conference guests.
• Recognizes and celebrates the successes of individuals and the team as a whole.
• Supports colleague empowerment to make their own decisions within defined parameters; encouraging independent decision thinking and ownership of work.
• Demonstrates a high involvement in the operation on the floor in order to initiate ideas respond to concerns and maximize team success.
• Other duties as assigned.

Qualifications :

• At least 3-4 years of progressive management experience in Event Operations Catering Food & Beverage or Convention Services in a hotel or related field required.
• Prior experience in scheduling and payroll for large teams.
• Post secondary degree or diploma in hospitality or a related discipline.
• Proven leadership and management skills.
• Proven ability to multitask in a fast paced environment.
• Excellent communication skills both written and verbal.
• Self-motivated well organized and a strong team player.
• Proven ability to recognize and correct guest service issues through an established presence on the event floor.
• Experience managing a budget with a proven ability to manage labour productivity effectively.
• Working knowledge of Microsoft Office Suite Sales & Catering Opera & Silverware (POS)
• Completion of Level 1 or 2 First Aid course is an asset.

Additional Information :

Canadian work authorization.

Our commitment to Diversity & Inclusion: We are an inclusive company and our ambition is to attract recruit and promote diverse talent.

Why work for Accor
We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day making sure that work brings purpose to your life so that during your journey with us you can continue to explore Accors limitless possibilities.
By joining Accor every chapter of your story is yours to write and together we can imagine tomorrows hospitality. Discover the life that awaits you at Accor visit   what you love care for the world dare to challenge the status quo! #BELIMITLESS

Remote Work :

No

Employment Type :

Full-time