Truck Parts Specialist
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Job Location:
Detroit, MI - USA
Monthly Salary:
Not Disclosed
Posted on:
30+ days ago
Vacancies:
1 Vacancy
Job Summary
Battle Motors prides itself on delivering efficient effective solutions for the heavy-duty work truck industry. With the evolution of our new EV (Electric Vehicle) technology we are growing faster than ever.
At Battle Motors we believe the most fulfilling place to work is where extraordinary people collaborate to solve difficult problems.
Work Location: Will work onsite daily at our Plymouth Michigan facility.
Administer parts support to our customers by facilitating customer requests concerns and parts orders. The objective is to consistently increase revenue generation through parts sales.
Essential Duties and Responsibilities
1. Respond promptly to customer inquiries
2. Take incoming and place outgoing parts sales calls
3. Process orders and invoice parts shipments
4. Assist customers to ensure he/she acquires the correct part #/parts kits utilizing our parts resources
5. Contact vendors as necessary to order parts for customers
6. Provide reports as required for daily and monthly shipments or parts on backorder
7. Monitor backorder reports to ensure on-time delivery
8. Maintain a positive empathetic and professional attitude toward customers at all times
9. Acknowledge and resolve customer complaints
limited technical support incoming calls as required
in training new personnel
be required to perform other duties as requested directed or assigned
This position will adhere to the Battle Motors Environmental Health and Safety Program by following all safety rules procedures practices training and safe use of equipment; this includes use of personal protective equipment (PPE) as required. This individual will work in a way that stresses the importance of preventing injury accidents or illnesses to themselves or co-workers by correcting or reporting unsafe situations incidents or occurrences to their Supervisor immediately.
Battle Motors is an equal opportunity employer. All aspects of employment including the decision to hire promote discipline or discharge will be based on merit competence performance and business needs. We do not discriminate on the basis of race color religion age national origin or any other status protected under federal state or local law.
Required Experience:
IC
Key Skills
- Business Development
- Sales Experience
- Marketing
- Inventory Control
- Customer Service
- Computer Skills
- Dealership Experience
- GM Vehicles
- Management Experience
- Service Writing
- Sales Management
- Automotive Service
About Company
Harness 75 years of severe-service truck technology with the most durable, hard-working electric truck on the streets today. The perfect tool to get your job done.
