WM is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race color creed religion sex sexual orientation gender identity national origin age disability status as a protected veteran or any other characteristic protected under applicable federal state or local law.
I. Job Summary Reporting to the Vendor Relations Supervisor/Manager this position will be responsible for the day-to-day maintenance of repairs process.
II. Essential Duties and Responsibilities To perform this job successfully an individual must be able to perform each essential duty satisfactorily. Other minor duties may be assigned.
Receives customer requests and coordinates vendors for completion of repairs or equipment requests.
Records all incoming issues in designated system(s) and follow up with vendors and clients to ensure deadlines are met.
Continuous updates to customers and systems timely and accurately.
Addresses day-to-day issues related to the Vendor and works with internal partners to resolve issues in a timely manner.
Utilizes portals and may be assigned specialty accounts that require more attention to detail and communication
Review and submission of quotes and information received from vendors to determine next steps coordinating or ordering of parts and other trash management needs.
Utilizes systems to check for accuracy on work orders entered to ensure they are processed efficiently and data is correct for reporting and billing purposes.
Monitor Team email and systems for new or escalated requests and to assist with coverage.
Maintain orders in assigned territory to meet individual/team metrics and ensure accuracy. Assist in other areas when needed.
Reviews and analyzes processes and procedures to identify needs and provide recommendations with high emphasis on continuous improvement.
Interacts externally to resolve issues effecting operations. This includes but is not limited to intercompany departments vendors and other outsourced companies.
Assists with developing and implementing process improvement solutions related to vendor processes and works with operating areas to implement.
Assists with training escalations and occasional projects
Assist as necessary with the on-boarding process of all new vendors.
III. Supervisory Responsibilities This job has no supervisory duties.
IV. Qualifications The requirements listed below are representative of the qualifications necessary to perform the job.
A. Education and Experience
Education: HS Diploma or GED (accredited)
Experience: No previous experience required.
B. Certificates Licenses Registrations or Other Requirements
None required.
C. Other Knowledge Skills or Abilities Required
None required.
V. Work Environment Listed below are key points regarding environmental demands and work environment of the job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the job.
Required to use motor coordination with finger dexterity (such as keyboarding machine operation etc.) most of the work day;
Required to exert physical effort in handling objects less than 30 pounds rarely;
Required to be exposed to physical occupational risks (such as cuts burns exposure to toxic chemicals etc.) rarely;
Required to be exposed to physical environment which involves dirt odors noise weather extremes or similar elements rarely;
Normal setting for this job is: hybrid office setting in AZ or CT.
The expected base pay range for this position across the US is $19.50 - $22.50. This range represents a good faith estimate for this position. The specific salary offered to a successful candidate may beinfluenced by a variety of factors including the candidates relevant experience education training certifications qualifications and work location.
DescriptionWM is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race color creed religion sex sexual orientation gender identity national origin age disability status as a protected veteran or any other characteristic protected und...
Description
WM is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race color creed religion sex sexual orientation gender identity national origin age disability status as a protected veteran or any other characteristic protected under applicable federal state or local law.
I. Job Summary Reporting to the Vendor Relations Supervisor/Manager this position will be responsible for the day-to-day maintenance of repairs process.
II. Essential Duties and Responsibilities To perform this job successfully an individual must be able to perform each essential duty satisfactorily. Other minor duties may be assigned.
Receives customer requests and coordinates vendors for completion of repairs or equipment requests.
Records all incoming issues in designated system(s) and follow up with vendors and clients to ensure deadlines are met.
Continuous updates to customers and systems timely and accurately.
Addresses day-to-day issues related to the Vendor and works with internal partners to resolve issues in a timely manner.
Utilizes portals and may be assigned specialty accounts that require more attention to detail and communication
Review and submission of quotes and information received from vendors to determine next steps coordinating or ordering of parts and other trash management needs.
Utilizes systems to check for accuracy on work orders entered to ensure they are processed efficiently and data is correct for reporting and billing purposes.
Monitor Team email and systems for new or escalated requests and to assist with coverage.
Maintain orders in assigned territory to meet individual/team metrics and ensure accuracy. Assist in other areas when needed.
Reviews and analyzes processes and procedures to identify needs and provide recommendations with high emphasis on continuous improvement.
Interacts externally to resolve issues effecting operations. This includes but is not limited to intercompany departments vendors and other outsourced companies.
Assists with developing and implementing process improvement solutions related to vendor processes and works with operating areas to implement.
Assists with training escalations and occasional projects
Assist as necessary with the on-boarding process of all new vendors.
III. Supervisory Responsibilities This job has no supervisory duties.
IV. Qualifications The requirements listed below are representative of the qualifications necessary to perform the job.
A. Education and Experience
Education: HS Diploma or GED (accredited)
Experience: No previous experience required.
B. Certificates Licenses Registrations or Other Requirements
None required.
C. Other Knowledge Skills or Abilities Required
None required.
V. Work Environment Listed below are key points regarding environmental demands and work environment of the job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the job.
Required to use motor coordination with finger dexterity (such as keyboarding machine operation etc.) most of the work day;
Required to exert physical effort in handling objects less than 30 pounds rarely;
Required to be exposed to physical occupational risks (such as cuts burns exposure to toxic chemicals etc.) rarely;
Required to be exposed to physical environment which involves dirt odors noise weather extremes or similar elements rarely;
Normal setting for this job is: hybrid office setting in AZ or CT.
The expected base pay range for this position across the US is $19.50 - $22.50. This range represents a good faith estimate for this position. The specific salary offered to a successful candidate may beinfluenced by a variety of factors including the candidates relevant experience education training certifications qualifications and work location.
ABOUT WM WM ( WM.com ) is North America’s largest comprehensive waste management environmental solutions provider. Previously known as Waste Management and based in Houston, Texas, WM is driven by commitments to put people first and achieve success with integrity. The company, through
... View more
Job Location:
Monthly Salary:
$ 19 - 22
Posted on:
7 hours ago
Vacancies:
1 Vacancy
