Employee Benefits Administrator
Role Overview
This role provides comprehensive administrative and coordination support to an Employee Benefits team ensuring a consistently high standard of service delivery to clients. The position requires a proactive organised individual who can effectively manage workloads support advisers and maintain strong compliance and service standards within a regulated environment.
Key Attributes
The ideal candidate will demonstrate:
-
Clear and confident communication skills with a wide range of stakeholders
-
A professional collaborative and positive approach
-
Strong ownership of responsibilities and attention to detail
-
The ability to work effectively as part of a team and support colleagues
-
Commercial awareness and an understanding of business priorities
-
A willingness to build and maintain technical product knowledge
-
Sound awareness of regulatory and compliance obligations
Skills & Experience
-
Strong organisational and time-management capabilities
-
Excellent client service and relationship management skills
-
A proactive solutions-focused mindset
-
Experience or knowledge of Group Employee Benefits
-
Understanding of Salary Exchange arrangements
-
Knowledge of Group Pension schemes
Core Responsibilities
Adviser & Team Support
-
Provide day-to-day administrative support to Employee Benefits advisers
-
Manage adviser schedules and assist with workload coordination
-
Obtain and manage outstanding information from clients and third parties
-
Liaise with internal teams to allocate and progress work efficiently
Client & Case Administration
-
Support new business and renewal activity
-
Track and progress applications providing regular updates to clients
-
Process group risk renewals and new member applications
-
Act as a point of contact for employer and employee queries
-
Maintain accurate electronic records and data entry
Knowledge & Compliance
General Duties
-
Support ad hoc projects and evolving business requirements
-
Maintain personal training and competence records
-
Participate in team meetings and ongoing development activity
Whats On Offer
-
Competitive salary and benefits package
-
Employer pension contributions
-
Generous annual leave entitlement
-
Flexible and hybrid working arrangements
Employee Benefits Administrator Role Overview This role provides comprehensive administrative and coordination support to an Employee Benefits team ensuring a consistently high standard of service delivery to clients. The position requires a proactive organised individual who can effectively manage ...
Employee Benefits Administrator
Role Overview
This role provides comprehensive administrative and coordination support to an Employee Benefits team ensuring a consistently high standard of service delivery to clients. The position requires a proactive organised individual who can effectively manage workloads support advisers and maintain strong compliance and service standards within a regulated environment.
Key Attributes
The ideal candidate will demonstrate:
-
Clear and confident communication skills with a wide range of stakeholders
-
A professional collaborative and positive approach
-
Strong ownership of responsibilities and attention to detail
-
The ability to work effectively as part of a team and support colleagues
-
Commercial awareness and an understanding of business priorities
-
A willingness to build and maintain technical product knowledge
-
Sound awareness of regulatory and compliance obligations
Skills & Experience
-
Strong organisational and time-management capabilities
-
Excellent client service and relationship management skills
-
A proactive solutions-focused mindset
-
Experience or knowledge of Group Employee Benefits
-
Understanding of Salary Exchange arrangements
-
Knowledge of Group Pension schemes
Core Responsibilities
Adviser & Team Support
-
Provide day-to-day administrative support to Employee Benefits advisers
-
Manage adviser schedules and assist with workload coordination
-
Obtain and manage outstanding information from clients and third parties
-
Liaise with internal teams to allocate and progress work efficiently
Client & Case Administration
-
Support new business and renewal activity
-
Track and progress applications providing regular updates to clients
-
Process group risk renewals and new member applications
-
Act as a point of contact for employer and employee queries
-
Maintain accurate electronic records and data entry
Knowledge & Compliance
General Duties
-
Support ad hoc projects and evolving business requirements
-
Maintain personal training and competence records
-
Participate in team meetings and ongoing development activity
Whats On Offer
-
Competitive salary and benefits package
-
Employer pension contributions
-
Generous annual leave entitlement
-
Flexible and hybrid working arrangements
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